Evon Butler Felix, Cc Email and Phone Number
Evon Butler Felix, Cc work email
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Evon Butler Felix, Cc personal email
Evon Butler Felix, Cc phone numbers
I'm a dedicated Help Desk / Field Technician with six years of experience providing exceptional technical support in enterprise environments. Skilled in troubleshooting hardware/software issues and ensuring clients issues are solved to their satisfaction. Currently seeking new opportunities and excited about the prospect of relocating if necessary.
Sonny'S Enterprises Inc. - Conveyorized Car Wash Equipment Leader
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Technical Support AgentSonny'S Enterprises Inc. - Conveyorized Car Wash Equipment LeaderFort Lauderdale, Fl, Us
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MemberTribaja.Co Nov 2024 - PresentPhiladelphia , Pennsylvania , Us -
Desktop Support Technician / Pc Maintenance TechnicianBroward Health Jul 2024 - Nov 2024Fort Lauderdale, Us• imaged PC’s and thin clients to prepare for Epic deployment• became part of team for testing and implementing Epic software across entire company• collaborated with Biomed team to configure vital machines to with Epic software• configured Zebra printers to work with Epic software deployment• used Active Directory to manage devices• used Azure to push out MDM images to Iphone and Ipads also as part of the Epic deployment• used ServiceNow to resolve trouble tickets for users• did general maintenance on PC’s• added and configured printers• assisted in cabling and setting up switches and PC’s for classrooms• assisted in activating ports on switches• maintained device inventory -
Help Desk Support AnalystBroward Sheriff'S Office (Bso) (Contract) Oct 2023 - Jun 2024- Assisted deputies and other staff in diagnosing technical issues with computers, printers phones and other devices- provided solutions for these issues in a timely manner- used Fresh Service Ticket System to retrieve tickets from users also needing assistance- provided support installing software, printers- provided support resetting user passwords with Active Directory- setup new laptops and doing data transfers for deputies- retiring laptops and updating inventory- Escalated physical hardware requests to field techs
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Technical Support AgentSonny'S Enterprises Inc. - Conveyorized Car Wash Equipment Leader Jan 2023 - Oct 2023Tamarac, Fl, Us• Fielding calls, emails and other forms of communication from customers who are having trouble with their system• Troubleshooted tech support issues ranging from networking, hardware, software, internet, power , electrical and operator error issues• Provided resolutions in a timely and accurate manner• Used call tracking system to enter all customer issues• Setup and configured new customer systems• Performed system testing as required by QA
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Senior Technical Support SpecialistTranscom Jun 2020 - Jan 2023Stockholm, Se• Assisted clients in diagnosing technical issues with computers, phones and other devices• Researched and provided solutions for these issues• Handled escalations from customers with advanced technical support issues• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution. -
Consultation AgentGeek Squad Mar 2018 - Jun 2020Us• Assisted clients in pre-diagnosing technical issues with computers, phones, and other devices• Made the decision for advanced hardware/software repair if needed• Maintained documentation and resources regarding problem resolution for reference in future instances.• Stayed up to date on software and hardware updates to optimize efficiency and productivity for customers.• Responsible for meeting sales goals with selling Total Tech along with computers, printers and other devices -
Freelance Graphic DesignerRtc Global Media Aug 2013 - Jun 2016• Designed website layouts, templates, and unique branded looks.• Worked with clients to gather and define requirements, establish scopes, and manage project milestones.• Completed in-depth product design tests using updated software tools.• Met with customers to present mockups and collect information for adjustments.
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Web Development LeadAmerican Debt Counseling Dec 2007 - Jul 2013• Planned website development, converting mockups into usable web presence with HTML, JavaScript, CSS.• Provided front-end website development using WordPress, HubSpot and other editing software.• Discussed site and app requirements with clients to produce actionable development plans.• Engaged with clients to plan and optimize site issues and queries.• Oversaw technical issues and troubleshooting requests to resolve user problems.
Evon Butler Felix, Cc Skills
Evon Butler Felix, Cc Education Details
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Broward CollegeInformation Technology -
The Art InstitutesInteractive Media Design
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Florida Atlantic UniversityGraphic Design
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Lynn UniversityMarketing
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Florida Career CollegeComputer Systems Networking And Telecommunications
Frequently Asked Questions about Evon Butler Felix, Cc
What company does Evon Butler Felix, Cc work for?
Evon Butler Felix, Cc works for Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader
What is Evon Butler Felix, Cc's role at the current company?
Evon Butler Felix, Cc's current role is Technical Support Agent.
What is Evon Butler Felix, Cc's email address?
Evon Butler Felix, Cc's email address is eb****@****ast.net
What is Evon Butler Felix, Cc's direct phone number?
Evon Butler Felix, Cc's direct phone number is +195420*****
What schools did Evon Butler Felix, Cc attend?
Evon Butler Felix, Cc attended Broward College, The Art Institutes, Florida Atlantic University, Lynn University, Florida Career College.
What are some of Evon Butler Felix, Cc's interests?
Evon Butler Felix, Cc has interest in Volleyball, Social Services, Children, Animation, Civil Rights And Social Action, Education, Arts And Culture, Digital Photography, Track And Field.
What skills is Evon Butler Felix, Cc known for?
Evon Butler Felix, Cc has skills like Dreamweaver, Graphic Design, Illustrator, Logo Design, Web Design, Photoshop, Email Marketing, Flash Animation, Adobe Fireworks, Graphics, Digital Photography, Wordpress.
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