Evon Long Email & Phone Number

Bloomington, Illinois, United States

First State Bank - Customer Service Representative• Initial customer service response agent to assist or direct customers accordingly when they contact the bank.• Opened new accounts and provide initial support and training for potential, new, and current customers via email, telephone, and letters regarding various products through clear communication. • Maintained program data and created and updated spreadsheets as needed for internal staff and necessary project/event needs. • Adapted to new technology and organizational structures to maintain company and departmental goals. • Added new customers into the data base programs according to compliance regulations.First State Bank - VISTA Club Coordinator• Developed, organized and executed travel arrangements for groups.• Organized and scheduled in-person and online meetings with vendors and customers • Adjusted itineraries, plans, and support instantly to accommodate unexpected events before and during planned activities. • Maintained on-going communication with vendors, customers, and internal staff to maintain current and accurate details regarding scheduled items.• Worked independently to meet required timelines, while collaborating with internal team to support current customers’ financial needs during preparation for upcoming travel for groups. • Prepared spreadsheets for various needs including data collection, tracking marketing outcomes, and monitoring multiple schedules simultaneously along with customer requests, follow up, and more.• On-site support for potential, new, and current customers via email, telephone, and letters regarding various products and programs to ensure clear communication and increase customer loyalty.

Bloomington, Illinois, United States

• Taught students how to learn to sew from ages 6 thru Adults. Developing customer service and classes for year around learning.• Created and taught summer sewing camps for students of all ages.• Oversaw the annual runway show from inception to completion.

Normal, Il

Completing produce inventoryPrepared fresh cut fruit daily

Illinois, United States

• Networked and communicated with schools and organizations to determine how to create a partnership which best met their needs.• Organized group presentations to promote, engage, and introduce all necessary staff to products which best met their school's needs.• Coordinated the purchase and distribution of materials with internal and school district staff to meet training timelines set by each district.• Met and surpassed corporate goals and sales to school districts within my assigned geographical region.

Midwest, United States

• Demonstrated products to teachers, administrators and other related staff to educate them on features which best support the direction and goals of each school. • Cross-trained teachers and support staff to boost optimal results while meeting current educational goals and outcomes. • Customized training sessions for educational staff to best match their skills sets to various features included in the products.

Bloomington, Illinois, United States

Customer CashierInventory specialist for candle product lineConducted employee trainingsKey holder

Bloomington, Il

• Designed, developed and created beneficial training content to introduce new clients to newly acquired software program for struggling students.• Created support content, workshops, and the annual international conference to develop successful results for instructors.• Instrumental in helping private schools and organizations develop programs for struggling students to achieve educational success. • Worked to develop the company’s ongoing customer service structure and new support tools through newsletters, emails, telephone conferences, and on-site visits.• Contributed to and trained staff from various departments to maintain current knowledge of best practices to effectively network with potential and communicate with current clients.• Worked effectively with the administrators in confidential matters to develop and maintain goals for optimal company growth.• Conducted personal research and completed brain-based learning workshops regarding best educational strategies and practices which afforded me the ability to create and conduct brain-based workshops to relay information with current and potential customers.

Bloomington, Illinois, United States

• Completed and organized hands-on instruction for local struggling students who came to the • Completed and organized hands-on instruction for local struggling students who came to the center for after-school program instruction.• Developed an at-home support system for parents to operate the program and who were unable to come to the local learning center. • Conducted educational assessments and reports for potential students to determine their personal starting point and desired goals to achieve. • Worked with private schools and private learning centers to offer support and best practices for maximum results with struggling students. • Contributed to projects as requested by the office administrators, ultimately assisting in moving the company from a small, family run-business to and international firm.

United States

• 92-93 Kindergarten Teacher - created and delivered lessons plans in cooperation with the Kindergarten Teachers educational goals for a standard classroom.• 91-92 Lead Classroom Teacher - developed an ESL program for Pre-K students to learn English prior to entering Kindergarten.• 90- 91 Classroom Assistant - worked at a non-public year around school for learning and behavioral disordered-students. Designed and delivered individual lessons plans to meet a variety of education disorders.

Master Of Science - Ms, Special Education And Teaching

Completed Brain-Based Training Program, Applying Brain-Based Learning Strategies

Completed a brain-based learning academy program to understand how the brain best learns and how to apply best practices for optimal.

Bachelor Of Science, Elementary Education