Evonne Zhou Email & Phone Number

New York, United States

Greater New York City Area

Greater New York City Area

• Classified and entered transactions into the computerized inventory and accounting program QuickBooks• Monitor customer account details and identify and investigate non-payments, delayed payments and other irregularities• Collected and compiled client financial data, entering information into QuickBooks and assigning appropriate journal accounts for accurate accounting income, expenses and contributions

Greater New York City Area

• Analyzed dispute cases and supportive documentation to determine if transactions are valid disputes• Cooperated with the Accounts Receivable team to prevent unauthorized deductions taken by wholesalers and assisted in timely reimbursement of denied chargeback• Assisted the chargeback department in disputing invalid chargeback by researching through customers’ claims, proof of deliveries and related documents• Identified and categorized chargeback deductions from check remittances• Maintained disputes and chargeback inventory to ensure all cases are accounted for and processed timely

Greater New York City Area

• Enter data into Global Link to maintain the filing systems for the finance department• Sort and file all chapters and area teams related documents to maintain the records in database • Assisted accounting staff with entering and updating chapters and area teams financial records to ensure minimal errors• Reconciled monthly bank statement and general ledgers to ensure accuracy• Prepared journal entries for expense incurred and subject them to specific allocations

Greater New York City Area

• Assisted department director with updating and managing the security access control systems weekly• Utilized database containing over 10,000 students’ information to update student ID data at the start of each semester• Fulfilled students’ inquiries and requests by advocating and communicating on their behalf• Accessed and manage highly sensitive and confidential information for ID processing