Evonne Zhou Email & Phone Number

New York, United States

Greater New York City Area

Greater New York City Area

• Classified and entered transactions into the computerized inventory and accounting program QuickBooks
• Monitor customer account details and identify and investigate non-payments, delayed payments and other irregularities
• Collected and compiled client financial data, entering information into QuickBooks and assigning appropriate journal accounts for accurate accounting income, expenses and contributions

Greater New York City Area

• Analyzed dispute cases and supportive documentation to determine if transactions are valid disputes
• Cooperated with the Accounts Receivable team to prevent unauthorized deductions taken by wholesalers and assisted in timely reimbursement of denied chargeback
• Assisted the chargeback department in disputing invalid chargeback by researching through customers’ claims, proof of deliveries and related documents
• Identified and categorized chargeback deductions from check remittances
• Maintained disputes and chargeback inventory to ensure all cases are accounted for and processed timely

Greater New York City Area

• Enter data into Global Link to maintain the filing systems for the finance department
• Sort and file all chapters and area teams related documents to maintain the records in database
• Assisted accounting staff with entering and updating chapters and area teams financial records to ensure minimal errors
• Reconciled monthly bank statement and general ledgers to ensure accuracy
• Prepared journal entries for expense incurred and subject them to specific allocations

Greater New York City Area

• Assisted department director with updating and managing the security access control systems weekly
• Utilized database containing over 10,000 students’ information to update student ID data at the start of each semester
• Fulfilled students’ inquiries and requests by advocating and communicating on their behalf
• Accessed and manage highly sensitive and confidential information for ID processing