Ilia Evsikov Email & Phone Number

Fre

Creating non-commercial projects using: HTML5CSS3 (Flex, Grid, Float), SCSS/SASS, BEM Bootstrap JavaScript Node.js Vue2 ( Vuex, Vue-cli ) Webpack Git has a portfolio on GitHub: https://github.com/evsik or follow the link: https://evsik.github.io

Moscow

After completing the course on the GeekBrains portal, I helped new students to master CSS3, HTML5, including responsive/adaptive layout. Also in the basic understanding of JS, SASS/SCSS/Styled Components.

Москва, Россия

Responsibilities: • Work with B2B, B2C clients directly in the office. Consultations on the purchase and maintenance of the product. Conclusion of contracts. • Processing incoming online orders • Negotiating and identifying customer needs for the company's services.• Working with existing clients to develop and sell additional services Skills: * Telephone conversations• Active sales• Highly developed communication and presentation skills• Customer focus • Knowledge of MS Office at the level of a confident user, knowledge of the 1C program, CRM.

Responsibilities: • Training and supervision of call center employees (12-15 people) • Work with VIP clients • Analysis of the effectiveness of the call center employees (KPI, online monitoring of the call center employees ' work) • Control of current work processes, determination of peak load hours for efficient distribution of operators in the workplace • Organization of information interaction of the call center with all divisions of the company

Москва, Россия

• Receiving and processing incoming calls • Processing emails • Maintaining a customer base

Москва, Россия

• Distribution of orders to the staff of couriers. • Agreement with the customer on the terms of delivery. • Building routes for couriers. • Payroll calculation for the staff of couriers. • After-sales customer service (collection and analysis of information about the quality of customer service by couriers).