Ewa Pajak Email & Phone Number

I am an independent, highly motivated and detailed oriented professional. I am passionate about creating the best customer experience across all touch points and an advocate for business users and end customers, determining the suitability of new or changed processes to meet the business and customers’ needs prior to implementation. I am driven with curiosity about what our customers need and what their expectations are. I specialize in workflow design to increase operational efficiency and improve quality. I am a liaison of Operations and Technology team with a proven record of successful system implementations.Having experience in different industries working as Project Manager, Quality Assurance Analyst and User Acceptance Testing Analyst in product and operations has taught me to always concentrate on a customer first and what their needs are along with building successful processes improvements.I enjoy working closely with all stakeholders and listening to their needs to help build better solutions and establish best practices.Over 10 years of experience in IT in testing web-based applications supporting, managing product and multiple projects simultaneously for companies such Ticketmaster, NFL, NBA, NHL, USTA and MLB. Managed User Acceptance Testing Team and Tier 1 Technical Support Team. Quick learner and able to adapt to changing priorities along with excellent organizational skills.Specialties:Confluence, Office 365, Share PointJIRA, SalesforceAgile, Scrum, KanbanUser Acceptance Testing AnalystQuality Assurance, End-to-End TestingTest Strategy, Test PlanningSoftware Development Life CycleBusiness AnalystRequirements GatheringTechnical SupportOperational PlanningProcess ImprovementsProject Planning and Management CommunicationData Analysis

Listed skills include Experienced In Managing Multiple Projects Simultaneously, Expertise In All Quality Related Documentation, Quick Learner And Has The Ability To Adapt To Changing Priorities, Loadrunner, and 4 others.

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  University Of Technology Department Of Economics And Management

  Economics