Ewa Phansupa Email & Phone Number

Warsaw, Mazowieckie, Poland

Düsseldorf, North Rhine-Westphalia, Germany

A global expert network company that connects clients with industry professionals to provide tailored insights. It serves hedge funds, private equity firms, corporations, consultancies, and government agencies to support informed decision-making.● Consistently exceeded company KPIs, earning recognition as the top team performer early in the role.● Collaborated with cross-functional teams to streamline internal processes and improve customer service quality. ● Delivered regular training on best practices for newly hired employees to ensure consistent performance. ● Managed multiple projects daily, consistently achieving excellent results and maintaining high customer service standards. ● Provided exceptional service and support, addressing day-to-day customer inquiries effectively. ● Built and maintained both proactive and reactive customer relationships to drive satisfaction. ● Cooperated with local and regional teams to ensure efficient completion of tasks.● Provided regular updates and detailed progress reports on assigned projects.● Utilized CRM and MS Office Suite to track and log project developments accurately.

● Collaborated with cross-functional teams on marketing strategies and organization of promotional events.● Oversaw the onboarding and training of new team members.● Managed a team of teaching assistants. ● Developed strong external and internal relationships to facilitate effective collaboration within the community.● Analyzed in-house procedures, identified key areas for improvement and cooperated with other departments on developing necessary solutions.● Maintained a detailed record of all developments and provided the stakeholders with regular updates.

Postgraduate Degree, International And Comparative Education

International Chinese Studies

Bachelor'S Degree, Chinese Studies

Education record