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Ewa Podhorodecka Email & Phone Number
Global Customer Onboarding and Maintenance, VP
at
Elavon Europe
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Global Customer Onboarding and Maintenance, VP
Location
Warsaw, Mazowieckie, Poland
Company size
Who is Ewa Podhorodecka? Overview
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Quick answer
Ewa Podhorodecka is listed as Global Customer Onboarding and Maintenance, VP at Elavon Europe, a company with 1277 employees, based in Warsaw, Mazowieckie, Poland. AeroLeads shows a matched LinkedIn profile for Ewa Podhorodecka.
Ewa Podhorodecka previously worked as Head of Global Customer Maintenance & EU Premier Services at Elavon Europe and Head of Key Account Services & Continuous Improvement at Elavon Europe. Ewa Podhorodecka holds Magister (Mgr), Dutch Philology from Uniwersytet Wrocławski.
Company email context
Email format at Elavon Europe
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Elavon Europe
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Profile bio
About Ewa Podhorodecka
I'm a results-driven leader with a successful track record in global operational processes management. In my most recent role as Head of Global Customer Maintenance & EU Premier Services, I have the privilege of leading a dedicated team of 130+ customer maintenance professionals, achieving significant cost reductions, streamlining processes, and enhancing efficiency. Notably, this commitment resulted in fantastic customer satisfaction scores, attesting to our unwavering dedication to exceptional service.Within this dynamic role, I've also excelled in:• Employee Satisfaction Champion: I've cultivated an exceptional working atmosphere, fostering trust, camaraderie, and open communication among team members. Our employee satisfaction scores under my leadership reflect a motivated and engaged workforce.• Automation Advocate: I've spearheaded technology projects, optimizing workflows, and achieving substantial cost savings.• Strategic Visionary: As a strategic leader, I've meticulously optimized processes to deliver unparalleled customer experiences. Initiating revenue-generating projects was another key to success, maximizing customer value and driving profitability.In addition to my most recent role, my career has encompassed positions in managing key account services, continuous improvement, and data upgrade processes, underpinned by a strong focus on operational excellence, compliance, and process improvement.Additional skills I bring to the table include cross-functional coordination, revenue recognition, strategic planning, business process improvement, and a deep commitment to delivering impactful results.I'm excited about the potential to connect, collaborate, and make a meaningful difference.
Listed skills include Angielski Biznesowy, Zarządzanie Zasobami Ludzkimi, Skuteczność, People Management, and 18 others.
Current workplace
Ewa Podhorodecka's current company
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Elavon Europe
9 roles
Ewa Podhorodecka work experience
A career timeline built from the work history available for this profile.
Head Of Global Customer Maintenance & Eu Premier Services
Current- Team Management: Led a team of 130+ customer maintenance professionals, fostering collaboration and achieving significant cost reductions.
- Efficiency Improvement: Streamlined processes, reducing response times, enhancing efficiency, and cutting operating costs.
- Automation Initiatives: Spearheaded tech projects, optimizing workflows, and achieving cost savings.
- Resource Allocation: Ensured efficient task assignments, improving workforce efficiency and reducing unnecessary costs.
- Process Optimization: Continuously improved processes, enhancing customer experiences and reducing operating costs.
- Data-Driven Decision-Making: Used data for targeted, cost-effective customer maintenance strategies.
Jul 2023 - Present
Head Of Key Account Services & Continuous Improvement
- Managing teams delivering operational support to cross European key customers:
- Oversee customer service to deliver best customer experience
- Provide clear Business Unit ‘s vision and departmental goals
- Identify, attract, recruit, develop and retain talent
- Cooperate with OPS management to execute strategy
- Ensure SLA ‘s /quality standards are executed and consistent over time
Jun 2020 - Oct 2023
Operations Manager-Cdd/Aml Data Upgrade
- Manage team of 100 employees
- Oversee customers data upgrade process
- Ensure compliance with local and international laws & regulations
- Oversee the team's production and results,
- Ensure process quality
Sep 2019 - Jun 2020
Operations Manager-Master Data Management
- Day to day management of the Master Data Maintenance Team (around 50 people)
- Ensure compliance to overall master data governance framework and standards
Aug 2017 - Sep 2019
Customer Onboarding Supervisor
- Leading Team of 12 people supporting customer onboarding process
- Ensuring compliance with company policies and local regulations & initial KYC/AML verification
Mar 2016 - Aug 2017
Customer Onboarding Specialist
Feb 2013 - Feb 2016
Analyst In Operations Department
Jan 2010 - Jan 2013
Admin Officer
Leicester County Court
- Claims verification in Civil Affairs Department
- Customer claims and letters respond/ referral for further court proceedings
Aug 2008 - Apr 2009
Team & coworkers
Colleagues at Elavon Europe
Other employees you can reach at elavon.co.uk. View company contacts for 1277 employees →
MW
Magdalena Wolańska
Colleague at Elavon EuropeCracow Metropolitan Area, Poland
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JL
Jarosław L.
Colleague at Elavon EuropeWarsaw, Mazowieckie, Poland, Poland
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SC
Sara Carreira
Colleague at Elavon EuropeLisbon, Lisbon, Portugal, Portugal
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MH
Marekdojarek Heheszkowy
Colleague at Elavon EuropeWarsaw, Mazowieckie, Poland, Poland
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AP
Aleksandra Piróg
Colleague at Elavon EuropeŚwiętochłowice, Śląskie, Poland, Poland
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JP
Jacek Pierzchała
Colleague at Elavon EuropeWarsaw, Mazowieckie, Poland, Poland
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LP
Lisa Prew
Colleague at Elavon EuropeLondon, England, United Kingdom, United Kingdom
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LS
Laura Sánchez Domínguez
Colleague at Elavon EuropeGreater Madrid Metropolitan Area, Spain
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NP
Nadya Pashchenko
Colleague at Elavon EuropeIreland, Ireland
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AS
Adrianna Starbała
Colleague at Elavon EuropePoland, Poland
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Magdalena Wolańska
Colleague at Elavon EuropeCracow Metropolitan Area, Poland
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JL
Jarosław L.
Colleague at Elavon EuropeWarsaw, Mazowieckie, Poland, Poland
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SC
Sara Carreira
Colleague at Elavon EuropeLisbon, Lisbon, Portugal, Portugal
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MH
Marekdojarek Heheszkowy
Colleague at Elavon EuropeWarsaw, Mazowieckie, Poland, Poland
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AP
Aleksandra Piróg
Colleague at Elavon EuropeŚwiętochłowice, Śląskie, Poland, Poland
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JP
Jacek Pierzchała
Colleague at Elavon EuropeWarsaw, Mazowieckie, Poland, Poland
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LP
Lisa Prew
Colleague at Elavon EuropeLondon, England, United Kingdom, United Kingdom
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LS
Laura Sánchez Domínguez
Colleague at Elavon EuropeGreater Madrid Metropolitan Area, Spain
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NP
Nadya Pashchenko
Colleague at Elavon EuropeIreland, Ireland
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AS
Adrianna Starbała
Colleague at Elavon EuropePoland, Poland
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1 education record
Ewa Podhorodecka education
FAQ
Frequently asked questions about Ewa Podhorodecka
Quick answers generated from the profile data available on this page.
What company does Ewa Podhorodecka work for?
Ewa Podhorodecka works for Elavon Europe.
What is Ewa Podhorodecka's role at Elavon Europe?
Ewa Podhorodecka is listed as Global Customer Onboarding and Maintenance, VP at Elavon Europe.
Where is Ewa Podhorodecka based?
Ewa Podhorodecka is based in Warsaw, Mazowieckie, Poland while working with Elavon Europe.
What companies has Ewa Podhorodecka worked for?
Ewa Podhorodecka has worked for Elavon Europe, Elavon Financial Services Dac, Royal Bank Of Scotland Business, and Leicester County Court.
Who are Ewa Podhorodecka's colleagues at Elavon Europe?
Ewa Podhorodecka's colleagues at Elavon Europe include Magdalena Wolańska, Jarosław L., Sara Carreira, Marekdojarek Heheszkowy, and Aleksandra Piróg.
How can I contact Ewa Podhorodecka?
You can use AeroLeads to view verified contact signals for Ewa Podhorodecka at Elavon Europe, including work email, phone, and LinkedIn data when available.
What schools did Ewa Podhorodecka attend?
Ewa Podhorodecka holds Magister (Mgr), Dutch Philology from Uniwersytet Wrocławski.
What skills is Ewa Podhorodecka known for?
Ewa Podhorodecka is listed with skills including Angielski Biznesowy, Zarządzanie Zasobami Ludzkimi, Skuteczność, People Management, Data Analisis, Process Improvments, Communication, and Team Leadership.
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