Ewa S. Email & Phone Number

All views and opinions expressed by me are my own and bear no reflection on any held by my employer. 🍉

• 

  Business Analyst

  Agilisys

  Sep 2021 - Present - Home Based

  Clients: •North Lanarkshire Council (NLC) •States of Guernsey •Economic & Financial Crime Bureau in States of Guernsey •Walsall City Council •Assura •Agilisys Finance team •Wigan CouncilExperience: • Requirements gathering for a transition form Support Works to a new ITMS - Hornbill (Catalogue forms, Services, Support Groups, Business Processes & Workflows, Integrations & Automations, Reporting) • TO-BE process mapping for internal finance system (Financial Force and Kloo), illustrating the solution from a user perspective • Review of technical documentation for client’s Revenue Service platform • Work scoping for a new product development • Creation of BA service proposition documentation and artefacts (Design capabilities, Team charter, templates) • UX research and design of digitalized customer journeys though Drupal-based forms • Requirements and acceptance criteria gathering for ‘MyGov’ and ‘Digital Platform’ programs • Design of learning materials on DevOps and principles of Agile software development • Coaching of customer's BAs • Onboarding of Customer’s Developer • Options appraisal (considering API and RPA) for ASC front-end safeguarding form • Preparation of an upgrade/new iteration for front-end online forms. • Preparation of bidding documentation and coordination of bids’ submission.