Ewa Zelek Email & Phone Number

Poznań, PL

Poznań, Wielkopolskie, Poland

TL;DR version: I plan and handle B2B marketing activities for SaaS products (video streaming solutions), including marketing funnels, content, SEM, sales support, and social media.Long version:- I promote company's solution across different channels - newsletter, blog, social media, industry magazines, etc.- I help introduce new products - define user.

Poznań, Woj. Wielkopolskie, Polska

• I created content for the company and its clients, in English and Polish, including:
• website content
• blog posts
• social media posts (LinkedIn, Facebook, and Instagram)
• Clutch portfolio
• product descriptions

Poznań, Wielkopolskie, Poland

- I was responsible for translating Polish Help Center (FAQ) intoEnglish- I wrote Help Center articles, news and emails for sellers andbuyers, in English and Polish- I covered the end-user communication aspect of numerous IT andmarketing projects- I proofread and edited Polish and English texts.

Poznań, Wielkopolskie, Poland

- I provided technical support to customers in Finnish and Englishand assisted them with e-commerce-related matters via phone,emails and social media- I managed customers' queries in Salesforce- I cooperated with other departments (sales, managers, technicians) - translated texts, updated the customer base, helped keep communication between different sites.

Poznań, woj. Wielkopolskie, Polska

- assisting Finnish B2C and B2B customers (email and phonecommunication) during ordering, claim and refund processes- frontoffice and backoffice order processing- cooperating with other departments in English.

- writing SEO content in Polish- creating products' and categories' decriptions.

Master'S Degree, Finnish Philology

Bachelor'S Degree, Finnish Philology

Activities and Societies: Finish culture study group POHJOLA