Ewa Łuczejko Email & Phone Number

Main Responsibilities:• Implement all necessary policies and procedures to ensure that the International Operations functionsachieve their business objectives.• Monitor and report on all Service Delivery engagements to ensure they are delivered to the requiredstandard.• Build and maintain a collaborative working relationship with all other departments to ensure that there iseffective co-ordination of all company activities in support of the Company objectives.• Develop and maintain operational systems by determining business requirements, analysing processworkflows and implement, enforce and evaluate corporate policies and procedures.• Responsible to identify and develop business improvements in collaboration with the department leadsunder Continuous improvement programmes such that the business can scale with a better thanproportional increase in administration costs through Automation of processes and tooling.• Responsible for being the central point of contact for IT/Automation improvements to ensure all relevantstakeholders are engaged from the business to meet their requirements.• Support adhoc requirements of the business.

Kraków, Woj. Małopolskie, Polska

• Reviewing and validating resource requests for accuracy and completeness• Ensuring all requests conform with established policies• Tracking and managing all requests using approved Global Staffing Management support tools and systems maintaining accurate records.• Presenting requests to Delivery Managers for staffing solutions• Providing staffing and project delivery administration support to stakeholders throughout the project lifecycle• Working with Partners and Finance for contract resourcing including contract management, partner rates negotiation,• Contractor on-boarding• Working with Delivery Managers for prompt and compliant PO tasks including Renewals and Incrementals• Foster cooperation and relationships building across teams, stakeholders, management layers and geographies• Tracking KPI metrics and assisting with reporting to drive business visibility and enable continuous improvement.

Kraków, Woj. Małopolskie, Polska

Kraków, Woj. Małopolskie, Polska

Kraków, Woj. Małopolskie, Polska

• Providing end to end HR Operations support to employees, line managers, and local HR from United Kingdom, Ireland, Denmark and Norway;• Execution of complex Local HR Processes, in line with existing policies and procedures, assuring high quality data management in the systems, as well as documentation, including on-going support to employees;• Acting as a Kaizen/Continuous Improvement focal point;• Dealing with third party service providers;• Meeting established KPI’s and SLA’s;• Management of cases according to established ways of working;• Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases;• Building partnerships with HR Partners (HRitC, HRitB, GOS and other HR Services teams);• Providing input for Knowledge Management within the team (including creation and ownership of documentation/ job aids). Ensuring the info in Knowledge Management is up-to-date.• Sharing best practices within the team, striving for continual improvement in service delivery, participating in improvement initiatives

Kraków, Woj. Małopolskie, Polska

I. Office management: Maintaining contact with the property manager, handling current affairs, purchasing office materials, selecting and coordinating service providers, managing meeting rooms (schedule, equipment, etc.), occupational health and safety, organising meetings/dinners; taxi, hotels organising, etc.II. Administration: Front office/reception desk, handling correspondence, managing, cataloguing and archiving documents, IT matters, coordinating telecommunications, preparing administrative documentation, customs reports, etc.III. Human resources: maintaining staff documentation, managing group and travel insurance, managing benefits, local policy, organising and coordinating periodic health examinations , assistance in the recruitment process, etc.IV. Finance: Debt collection, managing leases and rentals on a day-to-day basis, registering cost invoices, control of settlements with counterparties, managing fuel and credit cards, etc.V. Marketing: Promotional materials, etc.

Zabierzów

Main responsibilities: customer data processing, account opening, accountclosing, account maintenance for Kazakhstan business partner, indexing forKazakhstan and Armenia partners.

Kokotów

Main responsibilities: processing orders, cooperation with warehouse, delivery companies andproducers, resolving claims, logistics, office administration, training new employees.

Magister/Master'S Degree, Filologia Rosyjska Z Językiem Rusińsko-Łemkowskim/Russian Philology With Lemko-Rusyn Language

Specjalista Dziennikarz/Specialist Journalist, Dziennikarstwo/Journalism