Elise Wade Email & Phone Number

United States

• Successfully managed daily business office operations & improved office operations by consistently monitoring & updating company policy & procedure, managing and projecting profitability, and hiring & training capable.
• Created and analyzed company reports using Excel, Word, and PowerPoint monitored trends & patterns to identify business opportunities within the organization.
• Ensured positive associate engagement and associate development through timely and effective feedback, which included individual meetings, file reviews, performance management, and managing the Annual Performance.
• Promoted to trainer/mentor for new associates, provides motivation & on the job training for new associates.
• Demonstrates a keen understanding of basic accounting principles and Profit & Loss (P&L) management, resulting in achievement of revenue & customer satisfaction goals.
• Utilizes excellent customer service and relationship building skills to resolve customer and employee issues quickly, promoting engagement & satisfaction.

Washington DC-Baltimore Area

• Management of team and processes associated with vehicle production and servicing
• Utilizes reports, analyzes information and monitors trends to identify opportunities in the business
• Displays financial responsibility through P&L management
• Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
• Interviews, hires, trains, and promotes associates to support Service Operations and company growth
• Serves as member of senior management team; collaborates to set strategy for the store and provides vision, direction, and motivation to team