Edward L Wainwright Mba Email & Phone Number

Coral Springs, Florida, United States

Consulting service in engineering, accounting, research, and management services generating $2.2 million in annual revenue. Responsibilities/accomplishments include:• Global manufacturing strategy focusing on innovated design, cost, and on time delivery• Productivity improvement with data and customer driven metrics• Marketing the Diagnostics Team to ensure growth and profitability responsibility• Creating promotional programs and convert inquiries into sales • Ensuring that American Architectural Manufactures’ Association (AAMA) standard is met utilizing ASTM E1105 method for water infiltration• Provide Specialty Contractor Quality Plans, consulting or overseeing licensing, permits, and project completion

Hollywood, Florida, United States

Marketing upper-management position for a large Internet-based network operation recruiting and enrolling professional dog breeders throughout the USA. Responsibilities/accomplishments included:• Industry analysis and information assimilation to meet seller and consumer needs• Developed evaluation and compliance assessment to ensure adherence to USDA standards• Increased sales, customer relation, service excellence, and recommendations for quality improvement by incremental operational improvements• Oversaw Interactive sales, consumer education, live chat, and support • Decreased refund rates and credit card declines by anticipating and identifying issues

Led marketing department for company focused on storage emulation technologies, promoting Technology Assessment, Telephony, and Flat Fee IT Maintenance. Responsibilities/accomplishments included: • Profit & Loss accountability • Hired, trained and directed sales force of 25• Consulted with businesses to improve performance and profitability• Conducted both qualitative and quantitative research in order to create customized IT solutions based on customer engagement

Marketed Kaplan University’s Nursing Program to associate, under graduate and graduate Registered Nurses. Responsibilities/accomplishments included:• Interviewed, evaluated, advised and counseled prospective students through the admissions process for graduate academic nursing programs• Ensured that education, certification, and supporting documentation were in order• Provided accurate information regarding academic program and application requirements• Assisted students with class selections, descriptions, and resources for program graduation

Developed and implemented business plan with effective marketing strategies for the American Automobile Association (serving over 250,000 members in Broward County). Responsibilities/accomplishments included:• Increased revenue by 12%• Effective marketing of AAA membership to increase Broward County market • Supervised advertising campaigns, including branding, consumer marketing, strategic planning, and initiatives • Developed multiple sites with responsibilities that included profit and loss accountability to ensure that nonprofit best practice standards were met • Analyzed and identified targeted marketing opportunities, and coordinated trade shows and referral opportunities• Hired, trained, and developed sales and operations staff

Contracted to manage marketing and sales for the Miami Heat NBA team and other acts in the American Airlines Arena for the duration of the 2005/2006 season. Responsibilities/accomplishments included:• Increased sales by 17% in the first three months of season contract• Established innovative sales system that increased productivity by 32% after creating and implementing market study results• Responsible for developing the overall strategic marketing plan for the onsite sales department, consisting of 45 outbound call center agents and 15 outside sales representatives• Tracked attendance results based on information gathered from Ticket Master, reservations, and box office

Evaluated the marketplace and developed a strategic marketing plan for an Internet firm that provides background information on individuals. Responsibilities/accomplishments included:• Lead pioneering management team that raised market share from 0% to 15% in six months• Lead programming team in designing, testing, and implementing programs that increased revenue by 25%• Directed ninety sales representatives and customer service personnel• Created and implemented training manuals and procedures for both employees and customers

Developed marketing strategy for medical insurance provider and developed metric to ensure that target goals and objectives were met. Responsibilities/accomplishments included:• Canvassed prospective and current service providers and members, cultivated relationships with customer base, and uncovered and effectively addresses new customer needs• Assigned territories and set monthly and annual sales targets for seventy-five telesales representatives • Provided ongoing training in sales and customer service • Developed TQM procedures

Responsible for marketing and directing a global call center; Managed supervisory and representative staff to achieve revenue and productions objectivesAccountable for financial results, budget preparation and analysis Established staffing levels, handled program estimating, billing, scheduling, developing and issuing reports illustrating project’s activity and changes in the project that affected center operations. Monitored, analyzed and reported program progress to clientsHired, trained, developed and directed client services staff of 250 individuals Set staff levels, program estimates, billing, scheduling and customer service levels Sales staff consistently generated the highest revenue growth on a monthly and year to year basis

Bachelor Of Arts

Masters Of Business Administration