Emily Waite Email & Phone Number

Charlotte, NC

Collaborate and partner with top-tier financial institutions to utilize Innovis data purity in daily transactions supporting "Upward!" growth and mitigating risk. Identify solutions to gaps and challenges with data-centric products focused on identification, authentication, and fraud prevention.

Phoenix, Arizona Area

Scottsdale, Arizona

• Manage Cornerstone's GonzoBanker Roundtables, small, private gatherings of mid-size bank and credit union C-suite and executive team members.
• Direct the Cornerstone Communities, a collection of virtual platforms centered on sharing bank and credit union best practices and collaboration to increase industry knowledge, engagement and visibility.
• Analyst to support Cornerstone’s Strategic Planning Practice.

Winterville, NC

Winterville, NC

* Responsible for the sales and delivery of business service products to commercial and small business clients within the Northeast Region.* Responsible for handling referrals, supporting branches and account officers with reviewing all business relationships, prospecting new clients and enhancing the new business customer engagement process.

Greenville, North Carolina Area

• Develop and manage multiple contact channels for Business Banking, Online Banking and security products.
• Update and revise bank policies and procedures for Business Services and Online Banking.
• Sell and support Cash Management and Treasury Services.
• Onsite visits to clients for sales opportunities and support.
• Organize and conduct training meetings for the Customer Care Center.
• Train associates in the Center and bank wide in Business Services, products and sales techniques.

Eastern North Carolina

• Provide world class service to customers utilizing the multi-channel network of phone, email, text chat, web, fax, and mail.
• Resolve product or service issues and/or concerns by clarifying customer request, determining cause, selecting and explaining best solution, expediting the correction or adjustment, and following up to ensure.
• Maintain customer records.
• Open new accounts.
• Maintain high-level of communication to management of irregular and/or recurring problems and suggest improvements.
• Recommend potential product or services to management.