Ewan Innes Email and Phone Number
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A proven Information Technology manager with extensive experience of web and application development, hosting and infrastructure architecture and the management and design of large scale server farms in the retail and franchising industries. Solid background in implementing web and ecommerce applications as well as designing, deploying and managing the ongoing operational management of large scale server farms. Demonstrated project management expertise within the Information Technology, Retail and Franchising environments and skilled at translating strategic and tactical goals into system solutions that solve complex business challenges. Experienced in effectively communicating with key business units including Marketing, Finance, Operations, Legal, Human Resources and Communications to ensure strong business relationships and projects meet expectations. Adept at developing effective vendor relationships ensuring the delivery of services in accordance with established (or developed) measurement criteria.Specialties: Information Technology,Web Application Development,Hosting Architecture,Process Improvement, Project Management,Project Engineering,Client Relationships, Vendor Management, Infrastructure Management & Operations
Innes Land Strategies Group, Inc.
View- Website:
- inneslsg.com
- Employees:
- 10
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Chief Technology Officer And Data ScientistInnes Land Strategies Group, Inc.Newbury, Ma, Us
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Chief Technology Officer & Data ScientistInnes Associates Ltd. Aug 2023 - PresentResponsible for all technology infrastructure and implementations. Provide project management and/or support on client projects with data needs. -
Senior Principal ConsultantOracle Aug 2012 - Aug 2023Consultant providing support and assistance with all aspects of the architecture, design, configuration, implementation and integration of on-premise (Endeca and ATG) and cloud based (Legacy and OSF) customer ecommerce needs.• Advise on and implement technical solutions to support customer ecommerce needs across multiple platforms, industries, languages and countries.• Work directly with customers and product support to resolve issues and advise on future goals and plans.• Work directly with the sales, product, support and project delivery teams to drive product improvements to meet customer needs -
Web\E-Commerce ArchitectDunkin' Brands Jan 2010 - Aug 2012• IT liaison and IT owner for external web presence including but not limited to brand and corporate web sites, eCommerce initiatives and overall architecture• Liaison to Brand Marketing Groups (Dunkin’ Donuts and Baskin Robbins) and approved Vendors.• Provide technology leadership on web, eCommerce and loyalty systems while driving leading trends to help deliver applications to drive the brands• Review and update the web standards for sites including a future vision for mobile technologies in the portfolio -
It Manager, Retail Service ManagementDunkin' Brands Jul 2009 - Jan 2010Responsible for establishment of IT Service Management practices in the Dunkin' Brands Retail environment.
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Manager Of It, Retail Infrastructure ServicesDunkin' Brands Oct 2008 - Jul 2009Managed newly created department responsible for the vendor relationships for our external web hosting, in-store WAN networks, e-learning environment and payment processors.
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Manager Of It, Data Center ServicesDunkin' Brands Inc Oct 2006 - Oct 2008Managed newly created department responsible for internal and external Data Center operations, UNIX and Oracle Systems. Worked with our vendors to deliver reliable hosting and ensure available capacity by planning and managing the hosting environment. Provided direct customer support and daily operations, planning and analysis on core infrastructure.
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It Manager, Technology Engineering ServicesDunkin' Brands Inc Jul 2004 - Oct 2006Provided direct customer support and daily operations, planning and analysis on core infrastructure. Developed and maintained formalized documentation (policies, procedures, diagrams, engineering specifications, etc.) to ensure business continuity and smooth operations. Prepared professional engagement documentation and served as a relationship manager for selectively sourced vendor partners monitoring their adherence to mutually agreed upon Service Level Agreements, Maintenance Contracts and Statements of Work to ensure the highest quality service was being provided. Facilitated business improvement by resolving business issues to potential technological solutions
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It Consultant (System Architect)Allied Domecq Qsr Sep 2003 - Jul 2004Served as an in-house consultant, providing overview, insight and fact-based direction on all aspects of the design, infrastructure, security, deployment and hosting of applications and websites delivered to the company. Consulted on and assisted in determining the most effective use of technology, design and architecture. Through engaged consultation with peers and the industry, delivered and enforced application development and security standards and guidelines. Managed our outside hosting vendor to deliver reliable hosting and ensure available capacity by planning and managing the hosting environment.
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Web ArchitectAllied Domecq Qsr Nov 2001 - Sep 2003Served as the in-house consultant for business groups and determined the best use and design of web applications and internal and external websites. Worked with the business and vendors to ensure organizational web sites met the established Enterprise web standards and guidelines. Oversaw and managed outsourced vendors in developing, deploying, and hosting major web applications and sites. Developed web standards and guidelines for the Enterprise and then audited web sites to ensure standards and guidelines were followed. Managed our outside hosting vendor to deliver reliable hosting and ensure available capacity by planning and managing the hosting environment.
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It AnalystAllied Domecq Retailing Usa Dec 1998 - Nov 2001Member of internal application development team, initially responsible for development and support of internal custom Oracle applications and then later entirely responsible for web application development.Designed, built and implemented self-service web applications to enable Franchisees to:Report their retail sales and pay the related royalties electronically.View their A/R details and select invoices and credits to be processed. View and enter their monthly P&Ls for submission to ADQSR corporate.Internet and Telephone Ordering System to serve Baskin Robbins franchisees.Worked with our outside hosting vendor to deliver reliable hosting and ensure available capacity by planning and managing the hosting environment.
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Data Management SpecialistAllied Domecq Retailing Usa Apr 1997 - Dec 1998Responsible for the day to day management of the Corporate Store Database and ensuring data integrity and smooth flowing of systems & practices as well as carrying out pyramid and PC# maintenance and the creation of ad-hoc reports for field employees.
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Product Marketing CoordinatorAllied Domecq Retailing Usa Jan 1997 - Apr 1997Responsible for coordination of Product Marketing team activities and management of campaign processes.Coordinated the marketing launch of bagels to 3000+ Dunkin' Donuts storesManaged franchisee reimbursement & data collection process for bagel launch campaign
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Product Marketing AssistantAllied Domecq Retailing Usa Aug 1995 - Jan 1997Responsible for all administrative tasks associated with Product Marketing teamTracked individual and project budgets.Collected marketing data and prepared reports.Prepared presentations.Coordinated project team activities.
Ewan Innes Skills
Ewan Innes Education Details
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Scottish Historical Studies
Frequently Asked Questions about Ewan Innes
What company does Ewan Innes work for?
Ewan Innes works for Innes Land Strategies Group, Inc.
What is Ewan Innes's role at the current company?
Ewan Innes's current role is Chief Technology Officer and Data Scientist.
What is Ewan Innes's email address?
Ewan Innes's email address is ew****@****cle.com
What is Ewan Innes's direct phone number?
Ewan Innes's direct phone number is (800) 633*****
What schools did Ewan Innes attend?
Ewan Innes attended The University Of Edinburgh.
What are some of Ewan Innes's interests?
Ewan Innes has interest in Rugby, On Line Gaming, Reading.
What skills is Ewan Innes known for?
Ewan Innes has skills like Vendor Management, Project Management, E Commerce, Crm, Business Analysis, It Management, It Strategy, Process Improvement, Business Intelligence, Change Management, Project Planning, Information Technology.
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