• Meet with internal teams to manage timelines, assets, progress, and deliverables, including project brief development, attending internal KO meetings, requirements meetings, internal review meetings, and prelaunch quality checks.• Create and manage several project scopes and timelines in digital project management systems. • Partnering with internal Account & Project Management Team members to manage programs.• Escalating potential project issues and delays to senior team leaders

• Continuously build and maintain client relationships to ensure stakeholders satisfaction and year-over-year contract renewal. Collaborate with the Chief Program Officer to identify potential clients, develop presentations, and pitch iCouldBe program capabilities.• Develop and manage e-mentoring programs for clients including Accenture, Adobe, AT&T, Big Brothers Big Sisters, Salesforce, etc. Collaborate with the clients’ philanthropic departments to develop programs that align with their value proposition and quota goals.• Provide strategic direction and implementation solutions to establish scope, priorities, and deliverables.• Monitor the digital mentoring platform for content, design, and user-experience (UX) and collaborate with developers to implement upgrades.• Problem solve general and technical end-user issues, collaborating with the Chief Technical Officer if needed.• Assess and recommend changes to the database systems including the models and policies utilized to effectively collect and store data and collaborate with data analysts to define and develop performance metrics.• Evaluate program success, create weekly and monthly digital reporting, and present findings to stakeholders, with possible growth strategies.

• Supervised and trained 25 staff on policies and procedures, including incident reporting, fire safety plans, and behavior management strategies.• Served as the health and safety coordinator managing and recording campers’ medical information and medication intake using a proprietary Electronic Health Record Software Program.• Monitored and managed the organization’s inventory and expenditure using Expense Watch. Compiled financial reports for auditing and to make recommendations for improving organizational standards.

• Planned and implemented program themes and activities for 90+ elementary school children in all elementary school grades. • Organized field trips provided behavior management and offered guidance to both staff and campers as a Summer Camp Unit Director. • Collected, maintained and organized enrollment and attendance records as required by funder in Salesforce.• Provided Managing Director assistance with budget modifications, weekly timesheets and payroll.

Manage in and out of school suspensions for lower and intermediate academies by making suspension phone calls, creating suspension letters and notifying staff with suspension notification emails. Provide support to teachers with regards to classroom culture and student behavior including student observations and classroom support.

Provide peer coaching and supervision to 11 corps members. Lead team initiatives such as school related projects and community engagement. Maintain sustainable schoolhouse relationships and service delivery.

Provide academic support to off-track students and assist language arts teacher with classroom support. Responsible for behavior coaching programs and school-wide student awareness campaigns. Makes attendance phone calls to chronically absent students.

Founded first student chapter in Long Island, NY. Developed and executed informational and educational programs related to Journalism. Recruited qualified students for executive board positions. Ensured chapter remained active.

Recruited student and community members who raised over $20,000 for radio station repairs. Complied new orientation packet for incoming student workers. Assisted in execution of annual award ceremonies in which several media professionals attended. Trained student staff in donor database entry.