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Edwin Castillo Email & Phone Number
Ingeniería de soporte técnico
at
HCL Technologies
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Ingeniería de soporte técnico
Location
Guatemala, Guatemala, Guatemala
Who is Edwin Castillo? Overview
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Quick answer
Edwin Castillo is listed as Ingeniería de soporte técnico at HCL Technologies, based in Guatemala, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Edwin Castillo.
Edwin Castillo previously worked as Cruise sales and customer service specialist at Royal Caribbean Cruises Ltd. and Customer Service Advocate at World Connection. Edwin Castillo holds Ccna, Network And System Administration/Administrator, Currently Studying Module 1 Routing And Switching from Cisco Networking Academy.
Company email context
Email format at HCL Technologies
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HCL Technologies
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Profile bio
About Edwin Castillo
During this last 8 years of experience In the call center Industry, I've been able to learn from different types of business; from telecommunications, passing through remote technical support for financial software up to vacation & entertaiment services.Learning how to provide world class customer service and sales, up to how to handle and reach different KPI's, working with big companies around the world such as, Telus International, sprint (customer service and collections), Directv (sales and moves), Quicken books, Extended stay America hotels, Royal Caribbean cruises Ltd. between others.For me, customer service is what moves and provides growth to any company in this world and fortunaly I've found the secret to always be a good fit on a customer service company and is that, I love to serve people and find resolutions where it seems to not be.Edwin castillo.
Current workplace
Edwin Castillo's current company
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4 roles
Edwin Castillo work experience
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Ingeniería De Soporte Técnico
CurrentI'm a frontline network engineer in charge to help customers place printer machines in an appropriate place within their net and also provide technical support for printer networks and printer machines.
Jun 2019 - Present
Cruise Sales And Customer Service Specialist
In charge of customer service for pre-cruise customer service as well as arranging flights, hotels and transfers.Promoted to escalations team to resolve post cruise issues.
Sep 2014 - Jun 2019
Customer Service Advocate
Tech support for Quicken books software, promoted to team lead.
Sep 2017 - Aug 2018
1 education record
Edwin Castillo education
FAQ
Frequently asked questions about Edwin Castillo
Quick answers generated from the profile data available on this page.
What company does Edwin Castillo work for?
Edwin Castillo works for HCL Technologies.
What is Edwin Castillo's role at HCL Technologies?
Edwin Castillo is listed as Ingeniería de soporte técnico at HCL Technologies.
Where is Edwin Castillo based?
Edwin Castillo is based in Guatemala, Guatemala, Guatemala while working with HCL Technologies.
What companies has Edwin Castillo worked for?
Edwin Castillo has worked for Hcl Technologies, Royal Caribbean Cruises Ltd., and World Connection.
How can I contact Edwin Castillo?
You can use AeroLeads to view verified contact signals for Edwin Castillo at HCL Technologies, including work email, phone, and LinkedIn data when available.
What schools did Edwin Castillo attend?
Edwin Castillo holds Ccna, Network And System Administration/Administrator, Currently Studying Module 1 Routing And Switching from Cisco Networking Academy.
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