Team leader of 12 individuals for Turkey and Italy. Performance management, monitor individual and team performances according to SLAs  Development of the team members according to individual and company goals  Ensuring SLAs and KPIs are met  HR aspects maintenance: recruitment, working time, contracts.  Cooperation with internal teams and external customer to implement process improvements, solving issues and escalations  Defining areas for process enhancement and… Show more Team leader of 12 individuals for Turkey and Italy. Performance management, monitor individual and team performances according to SLAs  Development of the team members according to individual and company goals  Ensuring SLAs and KPIs are met  HR aspects maintenance: recruitment, working time, contracts.  Cooperation with internal teams and external customer to implement process improvements, solving issues and escalations  Defining areas for process enhancement and supporting implementation of improvements Additionally:  Situational leadership training & coaching for results  Quarterly management award  TOP10 leader [2018] Show less

Team leader of 10 FTE for Spain, Portugal, Poland, Hungary, Turkey and Italy. Additionally, team leader for 6 months of Scanning Hub team for EMEA region (4 FTE).- Performance management, monitor individual and team performances- Development of the team members according to individual and company goals- Management of KPI’s - work allocation, task delegation and execution - Review calls with local controllers- Active role in recruitment process for AP and Scanning… Show more Team leader of 10 FTE for Spain, Portugal, Poland, Hungary, Turkey and Italy. Additionally, team leader for 6 months of Scanning Hub team for EMEA region (4 FTE).- Performance management, monitor individual and team performances- Development of the team members according to individual and company goals- Management of KPI’s - work allocation, task delegation and execution - Review calls with local controllers- Active role in recruitment process for AP and Scanning Team- Handling in and out escalationsAdditionally:- Participation in AP improvement project in Bangalore/India- Project leader of 3 FTE - Mentee in Leadership program- Improvement projects (Elimination of process deviations, cost & time reduction)- Reconciliation reviewer of liabilities account for Hungary- Maintenance of EMEA shipment orders for AP, Scanning and ER Show less

- Theoretical & Practical trainings and certifications for AP members and new employees- Updating training materials and knowledge trackers- Active participation in Knowledge Management meetings- Supporting AP management in preparation of ad hoc trainings/awareness sessions- Point of contact in P2P area in case of issues or escalations Additionally:- Owner of aging items report- Preparation of onboarding program for new employees- Preparation of Contest… Show more - Theoretical & Practical trainings and certifications for AP members and new employees- Updating training materials and knowledge trackers- Active participation in Knowledge Management meetings- Supporting AP management in preparation of ad hoc trainings/awareness sessions- Point of contact in P2P area in case of issues or escalations Additionally:- Owner of aging items report- Preparation of onboarding program for new employees- Preparation of Contest during HP Event in cooperation with Social Fund- Mentee in Leadership program- Improvement projects (Elimination of process deviations)- VIM Expert Show less

- Process invoices accurately in a timely manner and in accordance with defined processes and client's requirements- Resolve all issues regarding booking invoices within set timelines- Ensure all tasks are completed within specified deadlines and quality parameters- Period closing activities (month, quarter and annual closures)- Prepare and process General Ledger journal entries postings- Customer service: follow e-mail etiquette, handle e-mail and phone queries, maintaining… Show more - Process invoices accurately in a timely manner and in accordance with defined processes and client's requirements- Resolve all issues regarding booking invoices within set timelines- Ensure all tasks are completed within specified deadlines and quality parameters- Period closing activities (month, quarter and annual closures)- Prepare and process General Ledger journal entries postings- Customer service: follow e-mail etiquette, handle e-mail and phone queries, maintaining a regular process control calls with the client Additionally:- Implementation of new AP workflow (testing and transition)- Certification on Accountancy modules (HP internal)- Certification on VAT fundaments (HP internal) Show less

- Accounts Payable & Accounts Receivable processes - Ensure all bookings & reservations are processed accurately - Drafting and finalizing the contracts - Preparation of commercial offers and tenders - Creating and building strong relationships both with customers and cooperators - Complying with all relevant laws and travel business legislation - Preparation of documents for VAT declarations Additionally:Project Euro 2012- Research and agreements… Show more - Accounts Payable & Accounts Receivable processes - Ensure all bookings & reservations are processed accurately - Drafting and finalizing the contracts - Preparation of commercial offers and tenders - Creating and building strong relationships both with customers and cooperators - Complying with all relevant laws and travel business legislation - Preparation of documents for VAT declarations Additionally:Project Euro 2012- Research and agreements with transportation companies in Poland before the tournament - Arrangement of contracts and orders for clients (Castrol Ltd., Italian Football Federation, Russian Football Federation, Italian Press delegation, Italian Olympic Committee etc.) Show less