• Managed billing processes for a diverse portfolio of numerous US Enterprise clients, achieving a 98% on-time payment rate through meticulous oversight and attention to detail.• Performed functional-based activities independently, handling daily administrative duties across a client pool, including client billing and internal control tasks.• Prepared and approved invoices, demonstrating proficiency in underlying calculations where necessary.• Independently engaged with clients to ensure timely deliverables and addressed any queries, showcasing effective communication and problem-solving skills.• Achievements: Actively participating in the ongoing implementation of a new billing system, Oracle Revenue Management and Billing (ORMB), contributing expertise in Excel to meticulously organize and categorize clients, ensuring a smooth transfer process in three distinct phases.• Tech Stack: Billing software: FIRRE and ORMB, MS Excel, SharePoint, Power BI, Power Automate.

• Orchestrated the establishment of a high-performing team of 15 analysts, exceeding performance goals.• Played an instrumental role in facilitating the seamless transition of the process from the Wroclaw site to Pune, providing significant assistance and crucial support. Coordinated the training process for the new team, ensuring efficiency and effective onboarding.• Successfully delivered two impactful presentations in front of company directors for the "Employee of the Month" recognition program, leading to the acknowledgment and appreciation of outstanding team members.• Provided dynamic leadership and personalized coaching, fostering a culture of excellence and continuous improvement within the team.• Achievements: Led the development of an advanced Excel tool automating daily SLA report checks, resulting in an impressive 90% reduction in manual workload and a substantial enhancement in team productivity.• Tech Stack: MS Office and Power BI, Oracle Data Warehouse, Salesforce, SharePoint, SQL.

• Worked as a pivotal member of the Sales Support department, focusing on US Enterprise clients, bringing analytical expertise to enhance operational efficiency.• Spearheaded the creation of client-friendly reports and presentations using advanced MS Office tools and Power BI, showcasing a commitment to delivering actionable insights to US Enterprise clients.• Conducted in-depth financial data analysis on a daily basis, leveraging advanced Excel functionalities to derive meaningful insights for informed decision-making.• Maintained seamless daily communication with the Sales Support team, ensuring effective teamwork.• Achievements: Implemented new reporting templates and streamlined processes, reducing report preparation time by 30% and significantly enhancing overall team productivity.• Tech Stack: Data Visualization and Reporting tools: MS Office and Power BI, Oracle Data Warehouse, Salesforce, SharePoint, SQL.

• Supported the execution of two projects: the development of an online jewelry shop and enhancements to the company's website. Tracked project progress, managed status updates, and mitigated project risks to ensure the successful completion of both projects.• Contributed to the formulation of project plans and schedules, aligning with agile methodologies to ensure seamless progress tracking and timely status updates within the project team.• Supported the project manager in crafting comprehensive plans and schedules for the designated projects.• Actively participated in team meetings, providing status updates and fostering collaborative communication.• Conducted thorough analysis of documentation and prepared detailed project specifications.• Achievements: Assisted in preparing materials for Minimum Viable Product (MVP) workshops and supported the Project Manager in facilitating collaborative sessions focused on product development strategies.• Tech Stack: Project management tools: Jira, Confluance, Mural. CMS Directus, Google Workspace, Google Analitics

• Set priorities and delegated tasks on a daily basis.• Managed a team to ensure efficient execution of daily tasks.• Implemented the Off Price business model on a daily basis.• Achieved sales goals through strategic thinking and seeking new solutions.• Specialized in merchandising to optimize store layout and product display.• Maintained the highest standards of customer service.• Participated in a development program for higher positions.