Elijah Wellington Email & Phone Number

Atlanta, Georgia, United States

Decatur, Georgia, United States

- Oversee 120 customer accounts weekly along a designated route - Assessed and adjusted customer inventory based on unique business needs- Promoted upselling and cross-selling of additional products and services to both current and newly installed accounts

Athens, Georgia, United States

- Directly supervised, and coordinated 15-25 technicians across two regions, ensuring the timely completion of over 400 weekly jobs - Monitor and evaluate the performance of direct reports—Weekly and Monthly KPI reviews using Tableau to improve technician performance and ensure adherence to service level policies - Created tailored strategic installation plans, implemented incentives, and structured bonus programs to motivate sales technicians- Conducted daily debriefings on installations, specialty projects, and policy updates to ensure seamless operations and informed decision-making- Addressed escalation issues, effectively addressing installation challenges, and resolving customer complaints with proficiency- Fostered collaboration and cultivated strong relationships within assigned accounts, as well as with internal partners such as Field Technicians, Managers, and Coordinators- Managed vendor relationships, processed payments, and conducted rate negotiations- Handled comprehensive administrative responsibilities for field operations, encompassing payroll processing, customer data entry, scheduling of meetings, and conduction of interviews- Managed fleet operations and ensured timely maintenance schedules - Conducted monthly safety meetings and performed weekly inspections of tools and personal protective equipment (PPE)- Achieved Top Regional Field Service Manager for 7 months of 2022

Athens, Georgia, United States

- Conducted daily, quarterly, and yearly audits of warehouse inventory- Performed material move transactions in Oracle system as needed - Oversaw the receipt, storage, and distribution of materials, tools, equipment, and products within assigned warehouse facilities- Managed equipment allocation across two regions, coordinating with other managers and warehouses- Operated forklifts and pallet jacks to efficiently relocate inventory to designated locations within the warehouse

Greater Los Angeles Area

- Oversaw field executions while collaborating with multiple stakeholders (site managers, foreman, etc) to see the successful implementation of 500+ different projects- Supervised 15 crews and 10 different vendors working on at least 5-8 job sites daily by estimating job size, ordering appropriate supplies, demand forecasting, and anticipating personnel requirements- Ensured project quality control while maintaining project schedules and performing site reevaluations upon completion, resulting in less than a 5% restoration rate

Greater Los Angeles, California, United States

(BuildSavings formerly known as Turf Terminators)- Spearheaded the entire onboarding process by interviewing all external sales representatives, making a hiring decision, and developing an in-house training program (Salesforce, procedures, etc) for all new hires - Calculated commissions and mileage reimbursement for the payroll department for processing - Acquire and develop potential sales leads while maintaining relationships with current customers through regular updates, resulting in high customer satisfaction and repeat clients

Statesboro, Georgia, United States

(BuildSavings formerly known as Turf Terminators)- Reviewed updated, and maintained desktop procedures for different functions.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.4

Going to school part-time while working to finish my undergraduate degree.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

- Completed 6 semesters at Georgia Southern. - Received an offer to work at a promising start-up in LA and decided to pursue it.