• Reporting to the Service Manager, and responsible for a team of 5 employees• The leadership of the sales force for service, contracts, and solutions for after-sales• Strategic price analysis, contract negotiation, and readjustment• Prospecting for new clients Relevant Projects• Part of the team responsible for the Process Review of all areas of the company, to standardize and optimize procedures and allow the integration of computerized management systems.• Internal Auditor for ISO 9001 / ISO 13495 and RDC ANIVSA 16 standards, performing periodic internal audits in different areas of the company.• Sales growth within the existing customer portfolio and new customers Results• Growth of 15% over the previous fiscal period, in the 3rd quarter of 2020

Relevant Projects• Advanced user of Facebook and Instagram Ad Manager• SEO campaign management through keyword search, targeted content development, and page optimization• Development of campaigns with paid research – AdWords • Optimization of campaigns and elaboration of paid advertisements • Visual content production and e-commerce management: products, prices, freight, and customer service Results• Implementation and administration of the website www.celebrityforminhas.com.br, performing online sales of handicrafts for events. • Growth of 20% in sales from 2017 vs. 2018, in addition to raising the organic Google search position from the 8th to the 2nd page, reference from 2017 to 2018

Fazer a gestão de todo processo, desde definir produtos e preços. Promover e estabelecer o relacionamento do time de Marketplace Out com os parceiros e com as áreas envolvidas para acompanhar a gestão de resultados e atingimento de meta de vendas. Exercitar o time de distribuição criação de planos táticos para alcance das metas pré-estabelecidas por canal. Elaborar estratégias de vendas que esteja alinhada com o perfil de consumo de cada um dos parceiros que estamos conectados, e ser um ponto facilitador para que o time execute as estratégias criadas. Estar sempre atualizado com novas oportunidades de negócios em novos canais diferente dos usuais. Estabelecer uma interface fluída entre as áreas para busca contínua e recorrente de ofertas e produtos que tenham sinergia com o perfil de venda dos parceiros, promovendo resultados rápidos consistentes. Realizar e a analisar o acompanhamento dos indicadores dos clientes. Relacionamento com as áreas e clientes para acompanhar a eficiência na solução dos problemas. Estabelecimento de metas que minimizem obstáculos, facilitando a solução das manifestações e processos internos.

• Reporting to the Commercial Director, and responsible for a team of 7 employees • Implementation and auditing of new technical licensees to provide services in medical equipment • Definition of customer service policy • Formatting distributors in the standards established by the matrix regarding technical maintenance processes • Management of the portfolio of corrective and preventive maintenance contracts for São Paulo Hospitals • Analysis and approval of warranty processes for the installed base of equipment • Technical support and clinical application of the products marketed by the company • Coordination and conduct of demonstrations, comparative analyzes, and presentations focused on the value proposition • Preparation of parts and services price policies: cost values and margins compatible with goals • Preparation of strategic, management, and target reports, with the presentation of results to the board of directors• Product life cycle analysis and definition of improvement points for feedback to the Design and Development sector Results• Management of a monthly portfolio of R$ 400k