Responsible for managing Enterprise Architecture and IT Security PMO projects in a matrix global environment with an average capital budgets ranging from $80K to $2M. Accountable for the overall project management lifecycle, using SDLC, Agile, Waterfall methodology and PROLaunch methodology. Managed multiple complex concurrent projects. Provide critical project documentation for status and decision making purposes. Conducted interviews for selection and managing of contingent workers. Responsible for vendor relationship management, negotiation, execution of statement of work, master service agreements and execution of request for proposals. Conduct phase gate reviews with Chief Information Officer, Chief Security Office and executive management teams. Provide weekly executive summary for key and high priority projects. Managing strategic projects such as Configuration Management Database (CMDB), Troux Application Solution Database, and Cyber Security implementations. Provide coaching and mentoring non-project managers, by providing guidance for managing low impact projects and career advancement. Conduct monthly project metrics review with executive and senior management team. As a core team member of the Project Process and Management (PPM) group sharing knowledge with other project managers while encouraging collaboration. As a member of PPM, implemented best practices for new processes for enterprise IT project managers. Initiated quarterly project managers’ knowledge sharing sessions for 50+ employees. Lead corporate education intuitive for project manager to obtain PMP certifications reimbursement. Additional corporate initiatives: Active member of iConnect employee resource group, which is focused on providing opportunities for African Americans and People of Color. Provide mentorship to young professionals seeking guidance for career advancement.

Responsible for managing infrastructure and strategic projects in a global environment. Accountable for the overall project management, adherence to PROLaunch and project management methodology. Provide critical documentation for project success such as project charter, stakeholder analysis, work breakdown structure, communication plans, risk management plans, business requirements and status reporting. Collaborated with resource managers in identification of resources, demand management and work effort sign offs. Conducted phase gate reviews with executive leadership team which included Chief Information Officer for alignment and approval to move forward with phase gating. Developed communication strategies while leading communications efforts for executive management team and key stakeholders globally. Lead continuous process improvements by motivating and collaborating with project managers to improve estimation accuracy. Responsible for varies infrastructure projects: Server replacements, Avamar storage backup, virtual server deployments, server consolidation, replacement of phone systems and social networking.

Responsible for managing and training direct reports in a global virtual environment Accountable for the overall management, project status reporting, and stability of project work efforts. This included assembling and adjusting project plans, directing and monitoring daily work efforts, identifying resource needs and ensuring quality work was delivered. Managed multiple complex concurrent projects staffed by a matrix organization. Used Waterfall methodology to manage project lifecycle. Maintained a IT portfolio and program view of projects supporting, metrics, capacity planning, scheduling for existing demand, optimization of team assignments, utilization of resources, managing relationships with strategic partners and interpreting impacts to the health of the IT portfolio. Tools used for managing projects included MS Project, MS Project for Servers, Office Suite, HP Quality Service, SharePoint. Provided IT Portfolio status, heat map, communication strategy, risk migration plans and budget variance reports to Chief Technology Officer. Partner with release manager for monthly software update, remediation and upgrades. Conducted stakeholder review meetings to develop and maintain a broad understanding of the strategic partner and an in-depth understanding of the challenges and opportunities that could be addressed by technology. Identified risks that could impact business partners and vendor relationships. Conducted annual resource allocation for budgeting to determine needs for additional resources to assist with critical projects.

Project and program manager for the Architecture and Infrastructure Services Organization tasked with supporting Service Delivery processes. Used Waterfall methodology to manage project lifecycle. Managed multiple concurrent projects staffed by a matrix organization. Primary project type included Windows Servers, Application and Hardware Lifecycle Management, Voice Infrastructure and Desktop Integration. Project responsibilities include project management, resource negotiations, project planning, coordination, scheduling, communication management, risk management, documentation and project heath status reporting. Ensured that the project management techniques and processes conform to corporate standards. Tools used MS Project, MS Project for Servers, Microsoft Office Suite, HP Quality Service, and SharePoint. United Way representative for Information Technology collaborating with agencies for tours and Days of Caring.