Ebony Williams

Ebony Williams Email and Phone Number

Customer Care Support @ Paramount Staffing
North Augusta, SC, US
Ebony Williams's Location
North Augusta, South Carolina, United States, United States
About Ebony Williams

Demonstrating a passion for customer service, this individual possesses a powerful combination of active listening skills. By giving customers full attention, focusing on understanding their concerns, and providing unwavering support, trust and rapport are fostered, leading to deeper connections. An analytical approach further strengthens these bonds. Thriving in collaborative environments, this well-organized individual cooperates effectively with colleagues to deliver exceptional service. Their team-oriented nature ensures a focus on priorities and efficient task management, even under pressure. This empathetic approach allows for creative problem-solving, resulting in solutions that consistently exceed customer expectations.

Ebony Williams's Current Company Details
Paramount Staffing

Paramount Staffing

View
Customer Care Support
North Augusta, SC, US
Employees:
19
Ebony Williams Work Experience Details
  • Paramount Staffing
    Customer Care Support
    Paramount Staffing
    North Augusta, Sc, Us
  • Tsi - Transworld Systems Inc.
    Utilities Customer Service Representative
    Tsi - Transworld Systems Inc. Jun 2024 - Present
    North Augusta, South Carolina, United States
    In a fast-paced environment with high call volume, I thrived on providing exceptional customer service. I consistently exceeded expectations by taking initiative to resolve customer inquiries. My responsibilities included managing water service activations and deactivations to ensure a smooth customer experience. Additionally, I played a crucial role in safeguarding customer well-being by escalating emergency situations to the appropriate teams. For minor customer issues, I submitted service orders to facilitate timely resolutions.
  • Concentrix
    Customer Service Representative
    Concentrix Dec 2023 - Apr 2024
    Lake Mary, Florida, United States
    Took inbound/outbound calls. Achieved high customer satisfaction by efficiently addressing inquiries and resolving problems. Managed account effectively by ensuring accuracy and diligence in all transactions. Resolved client complaints with empathy and a focus on finding satisfactory solutions. Processed various financial transactions with precision and compliance to establish procedures. Walked customers through navigating the company’s website and mobile app
  • Inktel Contact Center Solutions
    Luxury Homewares Brand Ambassador
    Inktel Contact Center Solutions Sep 2023 - Dec 2023
    Doral, Florida, United States
    Processed consumer orders accurately and efficiently. Managed various inquiries from clients with professionalism. Answered incoming phone calls promptly and provided assistance. Resolved customer issues in a timely and effective manner.
  • Old Navy
    Salesperson
    Old Navy May 2016 - Sep 2023
    Augusta, Georgia, United States
    Managed various payment method handling procedures to ensure accuracy and security of transactions. Implemented loss prevention strategies to minimize shrinkage and safeguard company assets. Empowered customers to make confident purchases through in-depth product expertise. Utilized effective inventory management techniques to optimize stock levels and prevent stock outs.
  • Stein Mart
    Salesperson
    Stein Mart Apr 2011 - Apr 2016
    Augusta, Georgia, United States
    Executed creative merchandising strategies to display products in a visually appealing manner. Managed cashier duties efficiently and accurately in a fast-paced retail environment. Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner. Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.

Ebony Williams Education Details

Frequently Asked Questions about Ebony Williams

What company does Ebony Williams work for?

Ebony Williams works for Paramount Staffing

What is Ebony Williams's role at the current company?

Ebony Williams's current role is Customer Care Support.

What schools did Ebony Williams attend?

Ebony Williams attended Augusta Technical College.

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