- Coordinate, plan, and Implement new projects. Work with team members to configure new systems in coordination with all departments.- Office 365, VMware Workspace One, RSA SecuriD, Carbon Black, Tiger Connect, CCENTS POS, and Imprivata ConfirmID, Cisco Umbrella, systems administration. - Edge device and inventory management.- Perform daily system monitoring. Apply server operating system patches and application upgrades on a regular basis. -Implemented VMware Airwatch and Workspace One. Integrated RSA dual factor with Workspace One. -RSA SecurID token dual factor authentication management for secure access to the environment. - Provide escalation support to IT Technical Support Specialists as senior level tech, and judgment of when to escalate to engineering team. - Provide day to day application level management of various systems. Develop and maintain documentation. -Research and recommend innovative and automated approaches that leverage resources and provide economies of scale in coordination with engineering team.

-Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.-Forecast technology requirements and upgrades to existing technology to improve effectiveness of installed systems. -Execute hotel and corporate systems strategies.-Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PBX and Food & Beverage Point of Sales computer systems are available 24 hours per day.-Establish and maintain system security procedures consistent with control requirements and corporate policy.-Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application.-Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & fail-over tools implementation.-Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.-As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.-Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.-Establish product life cycle management for hardware/software and 10-year capital planning for technology.-Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.

-Manage IT Personnel, ensure proper support for Elected Officials & Staff-Firewall, Router, and Switch Support, Planning, Configuration, and Maintenance-Prepare and Follow IT Budget. Purchasing, deploying hardware & software.-Provide support for servers, firewalls, workstations, SAN, wireless devices, printers, scanners, IP Telephony Phones -Primary administrator for building, configuring, and maintaining Active Directory.-Create, install, and configure physical and virtual servers.-Stage, configure, install, and deploy servers, firewalls, routers, switches, workstations.-Support IMAP/SMTP cloud management for Google Docs SAAS mail solution.

-Co-Creator Manager of a small Computer Repair / Network Support / Consulting Store -Proactively and enthusiastically sought customers to drive business-Served as Interim IT Director for Four Seasons resort in Jackson WY-Performed Networking / Infrastructure Audit for Lincoln County WY-Implemented business technology networking & PC solutions for small businesses and homes-Developed marketing and sales programs to increase store business

Active Directory Design, Implementation & Management .Windows 2003 Server installation & administration. Network design and implementation. 3Com Layer 3 Switch and Firewall Administration. Hardware and software support for approx. 110 end users. Daily Administration of network infrastructure, computers, telephony, and printers.Perform Daily, Weekly, and Monthly backups. Recommend and Purchase Hardware and Software.Video and teleconference set up & connectivity to State and other Hospital networks.

Windows 2003 server administration. Deploy, manage, and support. Active directory, IIS, etc.Proposal writing and documentation of procedures.Troubleshoot server hardware and software issues.Perform Daily, Weekly, and Monthly backups and perform data restoration.

Strategic planning and network solution implementation.Engineer and configure network infrastructure.Recommend and plan expansion and upgrades.(Cisco) Switch, Content Switch, Load Balancer, and Router configuration and support.Network Design, Documentation, and Drawings.

Consult with contractors that install wireless equipment. Plan wireless network infrastructure with Visio. Manage, configure, install Cisco and Extreme brand switches and routers in lab environment.

Worked with a variety of tools and applications for managing Novell and Windows network environments. Included support for ARC, Inc., Zions Bank, Iomega, Kennecott Copper, and various school districts in Utah.Specialized in providing excellent customer service and end user desktop support. Utilize Lotus Notes.Supported, and created solutions for end users. Participated in planning of Mail migration to MS Exchange.

Primarily desktop support for aprrox. 900 end users. Hardware / Software installation and troubleshooting. Customer support.