Utilizing design-thinking to re-imagine the “art of the possible", my passion is to envision innovative digital solutions that delight and engage customers and then to see them brought to life as valuable business assets with full integration and global scale. I'm privileged to have served many customers (internal and external):As a visionary defining and executing CIO/CTO level product, process and technology strategies to consistently exceed top and bottom line business commitments. As a leader inspiring and leading some of the highest performing global technology organizations to achieve industry "best in class" performanceAs an innovator inventing, incubating and refining new methods, practices and solutions within the “art of the possible” that has led to many firsts at multiple stops. As an integrator architecting and implementing service-oriented platforms within multiple industries bringing together customers, business processes and systems to enable an adaptive, lean digital ecosystem with global scale. I specialize in :• ServiceNow - "The Platform of Platforms" - Employee, IT, Customer and Creator Workflows • Large scale business transformation• Business Process Management/Re-engineering • Process Automation, Workflow, RPA• Cross-functional enterprise architecture• Design-thinking• Middle and back-office integration• Innovating across complex, globally dispersed organizations• Agile product management and software development• Mobility and connected vehicles• Omni-channel UI/UX & creative design processes • Cloud and hybrid computing (SaaS, PaaS, IaaS)• Chatbots, service robots, voice/NLU, virtual assistants• Business intelligence, real-time analytics, AI• ServiceNow - Admin Fundamentals, ITSM, ITOM, ITBM, SecOps, HRSD, Creator Studio (App Engine), CSDM/CMDB, Integration HubWould you like to learn more? Please feel free to send me an inMessage...