Software, Product Test Analyst
Mtn Plaza Falomo, Ikoyi, Lagos
• I implement testing tools and processes for use in projects. E.g. Interactive Voice Response (IVR), MTN Music plus, IMEI Masking and also define criteria for testing, analyze and presents the results of test sessions. I am also vast in Product knowledge and report writing of various test carried out after each test executed.• Execute tests on solutions/software, products and VAS services including Customer Management Systems, Mobile Financial Services, Billings, Business Reporting, and mobile applications to ensure quality.• Reviewing test solution documentation such as Product Concept Document, Solution Requirement Specification, Technical Specification Document and other documents and writing detailed testcases to guide testing.• Coordinate User Acceptance Tests with the Key Business Stakeholders, managing tests resources and their expectations and extensive Stakeholder Management.• Coordinating test data management• Assist in defining Test policies and strategies to guide Test governance• Preparing detailed test plans, acceptance criteria and test scenarios for each project• Report, log, and track bugs and defects using HP ALM Quality Centre.• Ability to use tools like Microsoft Suite, Microsoft Teams, API Testing tool (postman, SOAPUI)• Ensuring Vendors do not breach existing SLAs.• Conduct post-implementation review of live systems• Contribute to the definition and modification of testing procedures, Test Process analysis and design, and test strategy.• Prepare quality documentation and reports, collecting and sharing Daily and Weekly Reports with Team and senior management.• Regular knowledge share sessions with the team.