Ella Worme Email & Phone Number

Barbados

Barbados

• Developed asocial media strategy to introduce and grow a new branch of the business - ECOTOGO food boxes.
• Effectively grew the brands audience by 3x in one year organically.
• The brand exposure had led to record sales on a consistent month to month basis.
• Exposure to Instagram and Facebook marketing tools to create targeted ads.
• Partnered with local influencers to create successful island wide promotions.
• @ecotogobycot

• Adhere to a daily schedule that includes a mix of: Phones, three (3) simultaneous chats, and emails.
• Provide technical support, business growth opportunities and marketing solutions to merchants in order to offer customers a memorable user experience whilst driving sales.
• Use resourcefulness to provide issue resolution to merchants in a timely manner.
• Efficiently document interactions with a great attention to detail.
• Communicate with various teams on a daily basis via slack and escalations where needed.
• Flexing empathy whilst having human conversations and advocating for our merchants - this lead to personal Senior Support Lead recognition.

Toronto, Canada Area

• [Part Time]
• Assisted with pre event setup, styling models, organizing event spaces and merchandise.
• Assisted with documentation of inventory for Yorkville store closing

Toronto, Ontario, Canada

• Effectively communicated with customers, through both oral and written forms, enhancing customer satisfaction with professional and prompt dialogue.
• Direct exposure to Shopify platform from a merchant perspective gaining a strong understanding of the software and its vital role in small business operations.
• Managed inventory and studio operations, introducing reliable documentation methods and process tracking to ensure efficient production.
• Assisted in the design and production of merchandise.
• Led the development of costing items, integrating costing analysis into future product lines.
• Responsible for shipping products to consumers and managing logistics of retail and wholesale business functions.

Toronto, Canada Area

• [Part Time]
• Assisted with new seasonal collection photo shoots.
• Sales associate at the One Of A Kind Craft Show.

Toronto, Ontario, Canada

• Key account representative for 10 internationally renowned brands, providing sales support to small and large North American retailers.
• Operated Silex for inventory tracking and invoice recording purposes.
• Communicated professionally and promptly with brands and retailers, showcasing strong oral and written communication skills.
• Led showroom viewings, buyer meetings, and brand launches, strengthening customer engagement through friendly and professional communication techniques.
• Administrative work such as receiving and shipping merchandise.

Toronto, Ontario

• [Part Time]
• Showed exceptional customer service skills through greeting, seating, and interacting with guests, clients, and colleagues.
• Effectively dispersed guests throughout restaurant to balance server sections.
• Developed extensive telephone communication skills through reservation bookings, client communication, and internal problem solving.

Barbados

• Received, tagged, and transferred inventory from warehouse to store.
• Sales associate and merchandiser on frontline of store.
• Operated QuickBooks point of sale system at store and office level.
• Assistant buyer at trade shows in Atlanta, Miami and New York.
• Developed creative multimedia designs for Social Media and online outlets.

North York, Toronto

• Administrated receiving and shipping of merchandise.
• Entertained and hosted buyers through internal tours and meetings.
• Interacted and effectively communicated with 10+ stylists in various fields.
• Operated Silex for inventory and invoice recording purposes.
• Assisted with photo shoot preparation for OkayOk clothing brand.

Barbados

• Assisted with event coordination, planning, and execution.
• Portrayed various children’s characters including Santa’s Elf, Mad Professorand Cinderella.

Bachelor Of Arts (B.A.), Creative Industries

This program studies the creative fields from the perspective of enterprise development and entrepreneurship, and blends artistic, media.

International Baccalaureate Diploma

The IB program consists of three different levels of education, PYP, MYP and DP. The DP curriculum is completed at ages 16-18 and is made.