Emma Worzella Email & Phone Number

Milwaukee, Wisconsin, United States

--Manage designated Cherwell shifts completely and accurately--Manage designated e-order shifts completely and accurately.--Efficiently handle CSR calls and provide as many first call resolutions as possible--Willingly collaborate with teammates to act as backup for other roles

Greenfield

--Provide exceptional service by directing attention to customer needs--Communicate and work well with 10-15 employees--Stay collected in stressful situations--Managing money

--Assist patrons to search databases and find materials--Digitize resources to preserve for the future--Scan and edit a series of diaries from 1930-1980

UW-Whitewater

--In charge of all employees on shift--Assigned task and monitored performance--Handled money, along with petty cash and making change--Accountable for inputting payroll for more than 40 employees--Kept inventory on store items

Franklin

--Used communication skills to provide excellent customer service as quickly and efficiently as possible