Eric Patrick Email & Phone Number

United States

• Develop and implement streamlined and standardized processes to support effective business unit operations for areas including safety, quality, project management, contracting and subcontracting, field readiness, proposal development and security.• Supervise/manage the resources of the entire business unit. Ensure technical staff are managed, mentored, and trained to support the project managers and clients.• Support and assist the Executive Vice President with development of strategic direction, organizational structure, and operational optimization, and the overall management of operations• Directly manage Senior Project Managers and Project Managers.• Support the identification and pursuit of business opportunities.• Provide project/program management and help develop personnel and project management skills of others.• Provide recommendations and feedback on proposed policies, procedures and Enterprise Systems that significantly impact the operations of the Technology Business unit.

A continuation of my role as GIS Services Manager, GIS Solutions Architect and Senior Project Manager with NSGIS after our acquisition by Tepa LLC.

Greater Los Angeles Area

Direct staff and project managers in the execution of all services projects to ensure high quality outcomes to NorthSouth GIS (NSG) projects while striving to maximize return on investment for clientsLiaise with all resource teams, including software development, training, and supportEnsure that billable staff have a balanced load of billable work, admin tasks and business development work when required by business development staffProvide technical analysis, design and architecture for GIS databases and systems implementation, as well as organizational analysis to support the technical solutions proposed by NSG. Also provide guidance and oversight to other project managers and staff in performing these tasks. Review and approve implementation designs for consulting projects to ensure that they meet customer needs, reflect favorably on the NSG brand and provide a user experience that is consistent and/or compatible with the NSG Port SolutionCommunicate project design and execution throughout NSG to ensure that staff are aware of company direction, opportunities for repeating these projects for other clients and/or opportunities for incorporating project developments into NSG solutionsEnsure that company intellectual property is maximized and protectedHelp develop and maintain relationships with key partners that are important to delivery of NSG services

Greater Los Angeles Area

Design, document and manage data conversion and maintenance workflows for high profile clients such as the Port of Los Angeles, Port of Stockton, Port of Oakland and the Port of Long BeachDesign, install and configure all aspects of a Geocortex Essentials and ArcGIS for Server-based Silverlight web viewer for the City of BurbankConfigure and customize proprietary Silverlight-based web viewers at client locations such as the Port of Los Angeles, LAX Airport Response Coordination Center (ARCC) and the City of BurbankMentor and assist colleagues with the creation of Geocortex Essentials and ArcGIS for Server-based Silverlight web viewers for key clients Perform GIS-related troubleshooting, system maintenance and technical support at client locationsCreate, manage and support cached and dynamic ArcGIS for Server Map Services and composite locator Geocoding ServicesTranslate client requests into software design requirements for GIS viewer enhancements, communicate these requirements to software developers in our New Zealand Office, then test the finished product and work with developers to ensure that it meets client needsAssist with the database design for multiple enterprise Geographic Information SystemsManage the use of GIS support budgets and liaise with client management to ensure that NSG's efforts are aligned with client needs and expectationsProvide hundreds of hours of training to client users and administrators related to a wide variety of GIS topicsCreate extensive, high-quality and user-friendly documentation for workflows, applications and system configurationsParticipate in the design and budgeting of technical approaches for high-value proposals in response to client RFPsPerform basic IT tasks and system maintenance for NSG computing resources such as managing OS updates via group policies, updating firewall settings, installing/configuring hardware and software and creating/managing VMWare-based virtual machines

Performed mission critical GIS technical support, troubleshooting, and workflow optimization and for map production staff around the worldDeveloped, documented and improved workflows for creating cartographic products including the well known Thomas Guide®Provided oversight in the development of ArcObjects-based tools and transformed user requests into software engineering requirementsPerformed extensive testing of proprietary map production software and deployed these tools to Windows computersHelped maintain an ArcSDE/SQL Server-based enterprise GISAdvised sales staff on technical issues such as reviewing technical details within proposed contracts and explaining customer requestsTraveled to Hyderabad to evaluate a prospective outsourcing vendorCreated and maintained departmental web site and documentation library using Windows SharePoint Services

Managed project to create enhanced 911 (e911) data for the California Highway Patrol’s (CHP) Computer Aided Dispatch SystemTook over a historically failing venture and quickly turned it into a profitable projectImproved relations with a challenging client who later purchased additional services conditional upon my technical oversightTurned low morale staff into a highly productive team and cultivated employee skills enabling each several to earn promotionsCreated UNIX shell scripts and Arc Macro Language (AML) tools to automate data conversion and greatly improve quality controlPresented group training sessions at client offices and provided remote support to dozens of client contactsCreated and maintained GIS Operations Division intranet web site using Microsoft FrontPage 2000

Lead GIS Analyst tasked with improving map production efficiency via automation and workflow optimizationDeveloped prototypes and workflows for new projects including TIGER attribute conflation and custom realtor atlas creationCreated numerous AML applications to increase production efficiency and facilitate a wide range of tasksCoauthored automated AML conflation and generalization software that led to substantial cost savings for large data conversion projectsProvided technical support to in-house editors and data conversion subcontractorsTested and evaluated 3rd party commercial software for use with various projects and processes

Sole manager for all GIS projects, including developing data for Thomas Bros. Maps atlases, digital orthophoto parcel conversions for municipalities and transportation layer address upgradesManaged and trained up to 16 GIS employees and remotely supervised/supported a production team in Gujurat, IndiaActed as Systems Administrator for a network of 10 UNIX Workstations (Solaris 2.5.1 and Xenix)

Managed paper to GIS nautical chart conversion project as a subcontractor to ESRI and the Defense Mapping Agency (NIMA)Supervised up to 18 people working in three continuous shiftsCreated AML, ATOOL and UNIX shell script applications to enable editors without prior GIS experience to quickly become productivePrepared cost estimates and scopes of work for various GIS projectsTraveled to Dehradun, India to present a proposal to the National Hydrographic Office for converting paper nautical charts into a GISMaintained network of 16 workstations (SunOS 4.1.4, Solaris 2.5.1, Windows for Workgroups and Windows 95)

Created historical environmental maps of ancient China in ArcView for use as illustrations in academic publicationsCreated vegetation field maps and converted them into a seamless GIS for use by biology students and nature conservation groups Taught basic GIS (Arc/Info editing, digitizing and other data conversion techniques) to students and new interns

Certificate, Visual Basic

Completed an 84 hour VB6 certification course

Bachelor Of Arts, Environmental Studies

Activities and Societies: Whittier Scholars ProgramMapped vegetation within the Puente Hills wildlife corridor and then converted the map.