Edgar Reyes Email & Phone Number

Missouri City, Texas, United States

- Directs the system administration and financial applications support staff which includes work allocation, training and professional development, problem resolution, performance evaluation and related activities.- Provides strategic direction for the department, making sure that current technologies continue to meet customer demands, while developing a roadmap to support Crestwood's vision.- Manages budgets, including license counts and software renewals.- Fosters relationships… Show more - Directs the system administration and financial applications support staff which includes work allocation, training and professional development, problem resolution, performance evaluation and related activities.- Provides strategic direction for the department, making sure that current technologies continue to meet customer demands, while developing a roadmap to support Crestwood's vision.- Manages budgets, including license counts and software renewals.- Fosters relationships with vendors, system integrators and consulting teams that support the IT infrastructure and financial application footprint.- Manages IT projects, costs and resources.- Collaborates with network engineering, business applications and database administration functions to ensure availability, reliability, and scalability of corporate servers.- Works with end-users to build trust and engagement to support process improvements through technology initiatives.- Enforces SOX controls and change management processes.- Familiar with cybersecurity concepts and practices. Champions and supports cybersecurity initiatives. Show less

Houston, Texas Area

· Implemented Oracle ERP Cloud (Procure to Pay) at Crestwood.· Supports all integrations to enterprise systems.· Regularly communicates system activities and issues with the end-users, giving them a better understanding of the applications utilized within Crestwood.· Implemented a more robust change management process and has been working diligently to advance IT maturity.· Reviews processes and provides recommendations for improvement.

Houston, Texas Area

· Laid foundation for Buckeye’s Enterprise Applications group. Defined ticket and change management process, established support verticals, enforced root cause analysis, and improved customer service.· Defined metrics to measure team’s performance and identify areas of improvement. Repetitive issues were addressed thru training and a knowledgebase was created for known problems. · Represented applications team on the Enterprise Architecture Board, ensuring systems and processes… Show more · Laid foundation for Buckeye’s Enterprise Applications group. Defined ticket and change management process, established support verticals, enforced root cause analysis, and improved customer service.· Defined metrics to measure team’s performance and identify areas of improvement. Repetitive issues were addressed thru training and a knowledgebase was created for known problems. · Represented applications team on the Enterprise Architecture Board, ensuring systems and processes subscribe to Buckeye’s strategic vision and direction.· Led several Enterprise Applications projects, delivered on-time and on-budget. Projects included upgrading the tools release that was more than 5 years old, security reengineering to strengthen SOX controls, GL transformation for a more robust transaction capture and financial reporting, BI publisher implementation to modernize forms, Blackline and OpenInvoice integration projects, and improvements to processes to reduce manual work.· Successfully rolled out systems and supported applications to acquired entities.· Worked with the different business teams to understand challenges, recommend system improvements, or evaluate and implement 3rd party applications that can address requirements. · Managed SaaS and other 3rd party software vendors. Reviewed and monitored SLA metrics, contract renewals and managed vendor/user expectations. Show less

Houston, Texas Area

· Technical and development support for JDE EnterpriseOne, with main responsibilities being conversions, enhancements, and interfaces.· Provided integration support between the ERP system and 3rd party products, including Strategic Network Optimization (SNO), Demantra, Ultipro, and Workbrain.· Implemented and supported the DSI dcLINK data collection system in two TETRA divisions. This system significantly improved tracking of both assets and inventory parts, ensuring real time… Show more · Technical and development support for JDE EnterpriseOne, with main responsibilities being conversions, enhancements, and interfaces.· Provided integration support between the ERP system and 3rd party products, including Strategic Network Optimization (SNO), Demantra, Ultipro, and Workbrain.· Implemented and supported the DSI dcLINK data collection system in two TETRA divisions. This system significantly improved tracking of both assets and inventory parts, ensuring real time visibility.· Worked with TETRA’s offshore division to utilize the JDE contract and service billing module.· Involved in the company’s business intelligence initiative. Proficient in using SSIS (SQL Server Integration Services) and SSRS (SQL Server Reporting Services). Was the first in the company to use SQL Server Analysis Services to develop an Asset Tracking Cube for the Energy Services division.· Developed an iOS (iPhone) app to approve purchase orders in EnterpriseOne using business services. Show less

Northbrook, Il

· Implemented JDE EnterpriseOne 8.11 across all North American sites.· Led the technical team during the implementation and support phase. Responsible for all reports, interfaces, conversions and enhancements.· Defined development standards and change management process.· Managed the CNC and system administration team.

Chicago, Il

· Provided technical consulting services to clients, including software installation and configuration, database management, product education, product enhancements, quality assurance, systems integration, and day-to-day support