Estelle Wust Email & Phone Number

Paris, Fr

France

- Focus on business expansion with tier-1 Telcos and industrial clients.- Build and nurture new business relationships with strategic partners.- Generate leads and maintain a strong sales pipeline.- Participate in key industry and telcos events.

Malakoff, Paris Area, France

- Develop and close Managed Services business with European mobile network operators - M2M solutions including geo location devices to leading industry, local and government authorities- Bid Management- Project follow-up- Proposals production- Customer presentation and negotiation- Member of the Executive Committee- Top Level Lobbying and networking

Boulogne-Billancourt Area, France

Consulting mission- Responsible for sales and relationship with key customers (operators and enterprises) for telco equipment and managed services- Manage and monitor the complete operation process of business from Presales through Contract Handover and Management, Order Fulfillment, Invoicing, Contract management - Full contract management (Frame, Maintenance, Financing) including implementation of finance control KPIs and dahsboards production

Massy, Île-De-France, France

Equipment and Services - Technical infrastructures and telecom deploymentConsulting missionSERVICE & CONTRACT MANAGER (Aug 2007 to Jan 2009)- Pilot the IOT Interoperability Testing activities for France Telecom Orange and manage the interface between Orange & Ericsson technical teams (30 p),- Guarantee a top quality relationship with the key account customer, - In charge of the IOT part incl. P&L (budget, forecast, profitability)- Responsible for Ericsson’s IOT contractual commitment to customer focused on QoS essential to ensure the renewal of Corporate Sourcing Contracts,OPERATIONS PROGRAM MANAGER (February to July 2007)- Management and coordination of SFR Neuf key account to ensure Ericsson commitment to signed contracts (> 10M€). Lead and coordinate pre-sales activities, project managers, production of commercial offers. - In charge of guaranteeing satisfaction levels, quality and profitability of 4 service platforms, - Responsible for cost and margin control (SAP), QoS monitoring, financial management and regular reporting to the Steering Committee.

Vélizy-Villacoublay, Île-De-France, France

Consulting missionSERVICES MANAGER RELOCATION (June 2006 to Jan 2007)Re-organization and relocation of Service and Call Center- Organizational and financial audit of WTD FH division- Management of the Service and Call Center relocation to Romania (6 engineers trained)- Creation and deployment of adequate follow-up toolsKEY ACCOUNT SERVICE & CONTRACT MANAGER(November 2005 to May 2006)- Responsible for coordination between Alcatel Lucent and SFR Neuf rollout projects involving support and rollout forecasts- Manage the relationship with the key account from the QoS evaluations and the production of dashboards to follow-up and conclusion- Plan Roadmaps, lead project management and stakeholder meetings- Guarantee QoS follow-up by planning and anticipating all required actions, including technical and manpower resource planning, qualification of support requests, validation of relevant corrections and evolutions.- Define and respect budgets and margin objectives, validate invoicing process compliance,

Paris, Île-De-France, France

Communication & advertising agency- Set up a successful development strategy to gain new key accounts mostly in industry. - Answers to European tenders.

Paris, Île-De-France, France

Start-up (by founder of Genesys). In charge of developing, promoting and delivering innovative audio and net conferencing services for key account users. Team management.

Creation and development of France and Middle East subsidiary of Smarte Carte Inc, USAAirport Services relative to baggage services needed to meet travel demands (carts and lockers) in major airports and train stations.- Board Member accountable for the development, profitability, organization, follow-up, support, validation and contract closing of European and Middle East operations,- Responsible for the subsidiary management including budget set-up and follow-up, operational and financial reporting to US home office,- Full P&L and financial responsibility of the Business Unit,- Multi-sites team management,- Definition and implementation of a Market Share Increase Strategy (4 axis: Sales – with Market Mappings, Industrial, Financial, Human),- Answers to International Tenders, - Strategic Marketing towards Customers with a service culture orientation – Market mappings - Communication and management of relationships with Government Entities, Passengers, Chambers of Commerce and Unions.Major achievement: Contract with SCNF (National Train Transportation) for a 4-year partnership in the major French Rail stations. Development of the first baggage cart pay-system in a European train station. Contract value: confidential.Major achievement: Contract with a European Supplier to locally manufacture Smarte Carte products which led to a stronger ability to answer European Tenders. Target market over $ 50M.

Le Blanc-Mesnil, Île-De-France, France

Oceanographic instrumentation and acoustic positioning systems for Scientific, Military, Energy and Offshore markets.- Sales Development of the BU to Export including selection and management of the agents network, - Responsible for Sales proposals, data, statistics, budget and forecasts,- In charge of Communication (Exhibitions, Press Releases, Catalogs, Adverts, creation of a User Club)Major achievement: Expanded the Division to the Offshore & Oil market. (pipe laying with Coflexip, DVO..)

Le Blanc-Mesnil, Île-De-France, France

Aircraft On-borne Instrumentation- Provide technical/sales proposals (International Tenders) to aircraft/helicopters and airline manufacturers, responsible for contract negotiations and follow-up activities.- Set up winning strategy, define budget/customer, increase sales in accordance with group objectives- A330-340 program project champion – gained contracts with major airliners..

Colombes, Île-De-France, France

Electrical Connection Devices for A/C and Trains• Active participation to the Canadian subsidiary• Link between the needs of the subsidiaries and group technical services - Sales follow-up