Excell Dorsett Iii Email & Phone Number

Dallas, Texas, United States

Acts as a liaison between operations, engineering, materials, sales and the customer for product transactions in support of all types of customers (transactional, contractual, PBTH, field service, etc). Understands and implements solutions to maximize the customer experience and the financial requirements of the business unit.

Broomfield, Colorado, United States

Thorough inspection of complex parts provides guidance to issues as they arise. Read and understand manuals and technical data, knowledge to interpret information to address issues as they arise looking for opportunities to improve processes, initiate continuous improvements• Set up engine/component into work area • Complete check in process – reviewing documentation • Identifying the status of the engine/component and determine if any outstanding modification or airworthiness directive need to be incorporated • De-stack/disassemble engine, modules, components and/or accessories • Record and take measurements while dismantling, document with pictures as required • Prepare parts to get cleaned and repaired, clean parts as required • Balance as required • Inspects the parts determining if they can be repaired or replaced • Route repairable parts to appropriate area • Place order for parts required through approved OEM distributors • Kit and Assemble Engines/Modules and Components • Ensures all parts required are ready and available for assembly of the engine or component • Assemble complete engines, modules, components and/or assemblies • Final release process – checking product for compliance • Follow Manuals and Technical Data • Uses manuals and technical specifications to determine proper operating conditions • Reads technical specifications to identify product discrepancies and deficiencies • Verifying the conformance of parts to manuals and technical data

Portland, Oregon, United States

I managed all aspects of shipping and delivery with customer satisfaction my top priority. I am well-versed in supply management principles and practices along with current SAP S/4HANA software. Responding immediately to customer questions and complaints and notifying them of any delays in the delivery schedules.• Coordinating transportation providers to ensure prompt and proper movement of shipments• Reviewing shipping documents to ensure accuracy• Making special shipping arrangements as necessary• Tracking and fixing shipping errors• Reviewing bills and invoices for shipping• Ensuring that the quality of all services provided meets the required standards• Developing processes that make the supply chain more efficient and organized• Provides work direction/priorities to shippers• Provides prompt and accurate shipment information to inquiries. Arranges and coordinates order changes and or expediting requests in a timely manner to achieve high customer satisfaction• Calls carriers to schedule pick-ups to provide timely movement of outbound freight.• Provides follow-up on expediting requests as required. Handles change orders and cancellation relating to shipping.• Develops and maintains a good working relationship with both internal and external freight carrier contacts• Provides backup and assistance to other warehouse functions during peak workload and absence coverage• Maintains a clean and safe work area• Performs other duties as assigned• Promotes and supports EHS and Quality initiatives

Portland, Oregon, United States

I have the responsibility for performing, coordinating, and overseeing aircraft ground services in accordance with the company's Aircraft Ground Services Manual, HAZMAT Manual, and other documents pertaining to loadmaster duties and responsibilities for the Atlas 737 and 767 • Verifies eligibility of cargo offered for airlift • Determines quantity type, and size of cargo loaded according to aircraft limitations• Cargo and baggage buildup, breakdown, and tie-down• Preplans, computes, and ensures cargo is loaded according to load plan• Ensures all cargo documentation, packaging, labeling, and marketing requirements have been met• Checks cargo against manifests, and annotates overage, shortage, or damage• Determines and implements necessary safety and security precautions involving aircraft• Calculates and secures cargo with appropriate restraints devices and equipment• Supervises and conducts aircraft loading and offloading• Monitor’s cargo restraint and cargo environmental systems in-flight• Hazardous materials acceptance, loading, stowage, handling, and pilot notification• Import, export, and other government agency documentation• Customs, immigration, and other government agency requirements for international flights• Aircraft and equipment cleaning and disinfecting when transporting live animals• Ground security for aircraft, passengers, baggage, and cargo• Safety briefings for supernumeraries• In-flight liaison for supernumeraries and Captain• Performs other administrative and operational duties as required

Brookhaven Ga.

Assist the Store Manager with leading company initiatives and ensuring maximum productivity, training employees in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectation.• Assists Store Manager with supervising, training and developing store personnel• Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts• Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised• Delegates and ensures store merchandising tasks are completed in a timely manner• Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability• Ensures all company policies, and loss prevention procedures are followed• Maintain a safe working environment while ensuring all employees are implementing those practices including PPE (Personal Protective Equipment)• Monitors cash flow, inventory and security control to maintains sales productivity, store appearance and merchandising standards• Manages emergency situations and conduct proper emergency procedures• Provides feedback regarding AutoZone performance to the store manager• Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

Grapevine Tx

Serve as regions point of contact for customer field services via telephone, internet, and mobile channel, working closely with the regional supervisors to coordinates, monitors and improves field service activities for an organization. I Provides support and guidance to service employees who perform on-site routine services including installation, maintenance, and repair. Ensuring that all field services events are effective, and customers’ requirements are met also maintaining a positive profit margin. Managed (AOG) field events, scheduled commercial process to include work scope formulation and quoting as well as OEM claim profiles to include billing structure, timely order posting, and event profitability.• Administratively assist with the documentation required to manage client work orders, internal and external service requests, and record keeping. • Manage regional purchase orders and archiving of all applicable regional records. Ensure compliance with company's data retention policy. • Provide support in the Billing process after sales order completion to include verification of bill accuracy and timeliness. • Effective written and verbal communication with regional personnel. • Open and close work orders using Dallas Airmotive business systems. • Issue and order parts using business systems for each regional event. • Assist regional personnel with tooling logistics, support and shipping requests. • Receive and serviceability inspect all incoming tooling. • Perform data entry, ad hoc reports, and other general office duties as needed. • Receive and process materials in accordance with applicable company and/or OEM processes. • Responsible for support services in expediting parts, tooling and supplies either in inventory control or shipping/receiving, operation of materials handling equipment, verifying and documenting records and transactions for shipping/receiving or inventory of materials, tools or components.

Dallas/Fort Worth Area

Inspect all engine components for conformity and serviceability to ensure the quality and integrity of the material and assemblies in order to meet (OEM) Engineering drawing specifications, tolerances, corporate procedures and customer requirements on all Rolls-Royce SPEY511-8, SPEY555 and TEY611-8, TEY650-15• Conducts necessary troubleshooting and/or repair (either on or off wing). • Disassembly and assembly of various models of turbine engines according to sequence utilizing aircraft tools, balance machines, surface grinders, drill presses, and other equipment for repair and/or overhaul.• Receives engine parts to conduct inspections utilizing magnifying glasses, vernier calipers, depth gauges, buffers, binoculars, and pressure testers in order to detect physical defects such as cracks, burns, foreign object damages, proper screws and structure deviations.• Evaluates engine parts to determine which parts are repairable or unrepairable; refers to micrometers and other precision-measurement tests to determine further routing to other destinations or to scrap parts.• Inspect aircraft engine parts to determine and/or perform NDT requirements. • Utilizes applicable database system in order to retrieve information regarding parts inventory, manufacturing models, serial numbers, and/or other pertinent information to ensure proper documentation. • Refers to technical publications, specification sheets and/or other regulatory requirements in order to ensure that all tasks have been completed in proper sequence and required signed-off.• General facility cleaning and maintenance.

Grapevine Tx.

Worked closely with six regional sales professionals covering ten states. Held responsibility for 15 first support technicians and numerous corporate accounts. Managed (AOG) field events, scheduled commercial process to include work scope formulation and quoting as well as OEM claim profiles to include billing structure, timely order posting, and event profitability. Participated on the Evacuation Planning Team as first responder in facility incidents. Contributed to design and rollout of first support qualifications chart for regional field service technicians.• Supported sales representatives in opening new accounts and contacting customers to establish circle of contact for best customer service possible.• Directed dispatch and deployment of field service personnel through utilization of company scheduling and order management systems.• Completed annual performance reviews on my regional field service personnel • Maximized service network resource utilization and direct management of field service (AOG) event profitability within assigned region while minimizing cost and maintaining good customer service.• Built end-to-end parts management and communication pathway with customer, shop personnel, and field service technician.

Grapevine, Texas

Held responsibility for four balance lab technicians’ training and growth within company. Located points of imbalance on all Honeywell TFE-731 Engine and Honeywell APUs; Honeywell TFE-731 Impellers, HPT/LPC/LPT Rotors, and Intake Fan Assemblies; Honeywell APU GTC36-100 and GTC36-150 Impellers; and Turbine Rotors. Prepared reports and maintained records of work accomplishments and administrative information.• Collaborated with quality control and corporate training manager to create method of tracking employees’ training progress. • Prioritized workload by creating linked network spreadsheet with scheduling, resulting in better turn time and use of actual touch time and enabling department to focus on needs as well as testing engines and meeting customer commitments on time.• Communicated with Precision Balancing, Inc. on new software to replace outdated hardware/software in department. Used $23,000 budget to outfit department with software, saving money on downtime and technical issues.• Set up and operated Schenck Dynamic Balancing Machine to locate points of imbalance on all Honeywell TFE-731 Engine and Honeywell APUs; Honeywell TFE-731 Impellers, HPT/LPC/LPT Rotors, and Intake Fan Assemblies; Honeywell APU GTC36-100 and GTC36-150 Impellers; and Turbine Rotors

Grapevine Tx.

Performs engine repair or overhaul inclusive of troubleshooting, disassembly, cleaning, inspection & NDI, machining, assembly, testing, and preservation tasks conducted in the process of approving for return to service any aircraft, engine, module, accessory or part for which the repair station is rated, according to their ability and certification to perform such work, following all health and safety practices and requirements.• Disassemble, clean, inspect and perform repairs on various models of turbine engines, associated components and modules according to manufacturer requirements and DAI quality procedures. • Perform preliminary receiving inspection of engines, modules and components using required precision measuring equipment as necessary to determine condition. • Evaluate engine components per manufacturer criteria with calibrated precision measuring equipment to determine serviceability/reparability. • Inspect turbine engine components using non-destructive inspection methods such as fluorescent penetrant and magnetic particle machinery• Utilize company-controlled documents and computer databases to record pertinent data pertaining to components being inspected. • Assure that all inspections and repairs are properly performed according to current technical data and all inspection records and forms used by the repair station are properly executed prior to the release and return to service of the product being maintained. • Research aircraft and engine logs for current engines times and cycles to determine life limited component status, outstanding FAA Airworthiness Directives and compliance with as directed. • Complete all required logbook/FAA form 8130 entries of maintenance and repair per FAR 43.