- Raydyne/Comstream Led and participated in IT compliance projects, risk assessments, SOX and SOC 2 compliance, and policy creation and maintenance. Worked with IT and business groups to identify and recommend solutions on IT Compliance related issues- Highly experienced in Social Recruiting, Negotiation, Managing Agency Relationships, College Recruiting, Multiple Applicant Tracking Systems, Full-life Cycle Recruiting, Corporate Recruiting, Technical Recruiting and High-volume Recruiting.-Built an international Quality division (Automation, Integration & Test, Field Service and initiated and organized the Center of Excellence) for Cisco Systems, one of the largest technology companies in the world. -Served as Senior Director of National Engineering (Deployment, Integration and Quality) for Comcast, a leading Cable, Internet and Digital Technology company.-Served as Global Director of Professional Services of NDS, heading an international team facilitating Test, Integration and QualityPrincipal in Founding two companies Crystal Equation Corporation (professional services and contract technical support) and Noble Trinity Media (Creative venture representing artists, authors and independent movie ventures). Noble Trinity Music is a division of Noble Trinity Enterprises Incorporated. We are committed to bringing change to the music industry through new music with relevant lyrics and messages! Currently the featured artists and/or music in our catalog are Chiefa the Great, Ocean Bleu (Ifalade) and Pink Dewberries, Jaiya, Julius Noble, Bass Cornbread and Stone Forrest!
Noble Trinity Enterprises Inc
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Managing Director - Noble Trinity Enterprises IncNoble Trinity Enterprises Inc Jan 2020 - Present
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Sr. RecruiterKsenia Technical Services Feb 2018 - Jan 202092092
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Recruitment ConsultantKsenia Technical Services Feb 2017 - Jan 2020United StatesConnecting quality career seeking professionals with opportunity is the basis of what I do. When opportunities arise, under the banner of Ksenia Technical Services, I ensure you know about them. Certified Relode Agent for medical technology recruitment as well as performing independent recruiting for technical companies nationwide gives me the latitude to not only submit you for one opening but present a variety of options to you. Contact me for more information or check the currently posted listing on https://kseniatech.weebly.com/
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Managing DirectorNoble Trinity Music (Division Of The Noble Trinity Corp.) Jun 2012 - Feb 201892092The Noble Trinity Corporation is dedicated to supporting the development of emerging artists, socially conscious and thought-provoking entertainment covering books, music, and new software applications. Founded in 2012 by professionals in technology, entertainment, publishing and music, The Noble Trinity Corporation transitioned with new vision and focus into Noble Trinity Media. Noble Trinity Media is making change in the music industry by producing, promoting and highlighting indie artists with positive messages through social media, internet radio and video channels. Noble Trinity Music is a division of Noble Trinity Media Currently on our label or in our library; Ifalade, Jaiya, Julius Noble, Ocean Bleu and Pink Dewberries, Bass Cornbread and Stone Forrest! We are committed to bringing new music with depth to the fans!
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Customer Engineer – ConsultantUniversal Music Group Jun 2015 - May 2017Macintosh experience including support of Mac computers, iPhone, iPad.Strong knowledge of Macintosh systems in an Active Directory Domain environmentWorking knowledge of Windows XP, Windows 7 operating systems to provide guidance and break/fix support. Utilize Strong Knowledge of PDA's, specifically Blackberries and iPhone to provide support to corporate clientele.Strong knowledge of Mac and PC application supportProvide support of Windows networks, firewalls, and Remote AccessUtilize strong knowledge of MS Office & MS Outlook/Exchange and OS application Keynote to assist clients.The ability to exhibit excellent written and verbal communications skills and capacity to creatively solve problems.Display strong organizational and communication skills and ability to complete tasks unsupervised•Experience following established procedures and a history of achieving service levels in support environments•Excellent interpersonal and communication skills including the ability to address desktop problems using a team approach, the flexibility to work well with co-workers in a variety of problem situations, and the ability to communicate issues and concerns to management in a timely manner. -
Regional Manager Quality Solutions North AmericaCisco Systems Nov 2012 - Oct 2014United StatesSpearheaded the visioning, communication, development and implementation of Solution CoE (Center of Excellence) to unify acquired companies and Cisco Quality strategy, processes and procedures. Lead by influencing across business units to achieve strategic goals. Received PMI, soft skills and 360 degree training.Steering committee participant for video products. Facilitate meetings across business groups and drive intradepartmental cooperation. Proven experience in understanding and planning for scalability. Facilitated the evaluation and selection of appropriate automation tools to decrease manual effort and speed implementation while reducing discrepancies. Defined KPI, defined budget and resource needs, provided resource and cost estimations for projects. Hired, developed and provided resources for automation, metrics evaluation, test and integration support to all North and South American and Canadian projects. Created a growth and succession plan for team that resulted in certification of all engineering test resources to minimum level of Certified Software Test Professional. Team Size (on and offshore) – 96+ -
Global Director Professional Services - SitNds Limited Jul 2010 - Nov 2012Develop charters and business case strategy in alignment with business goals and objectives.Built a Solution Quality organization for lean software lifecycle support for video products and data applications. Organize, analyze and interpret data, records and reports including metrics, KPI definition, gathering and monitoring of processes in alignment with company strategic priorities. Directly interfaced and negotiated with client executives on DirecTV, Time Warner, Rogers and many other projects to drive satisfaction. Designed and implemented service model for continuous improvement. Provided Executive updates internally and externally to customers. Worked with other executives to unify lean software development strategy, process, implementation and strategy. My organization provided support within North and South America, Europe and Israel. Employed onshore and offshore assets to meet cost targets and schedule acceleration. Team Size (on and offshore) – 92+Serves as member of Tiger Team for evaluation of program management, talent resourcing, software and hardware lifecycle improvement for major MSO. -
Director Video EngineeringInsight Communications 2009 - Jun 2010Led interactive program, provided leadership in integration, qualification and deployment of Harmonic Mosaic Program, Pace MRDVR and standard test and upgrade of cable tv settop boxes. Led system integration of headend test and qualification, RGB upgrades, IRIS integration, and compression technology. -
CtoCrystal Equation Corporation Jan 2007 - Jan 2009Strategic planningQuality Test Strategy developmentProcess engineeringInfrastructure assessmentReturn on investment analysisCreating requests for proposalDeveloping Web VideoManaging Web Site Developers and ArchitectsDeveloping Web contractsCreating budgetsDrafting policies and proceduresCreating job descriptionsHiring qualified candidatesProviding outsourced resources to technology companiesLeading programs as deemed appropriate -
Sr. Director Qa/ Labs/ Field Deployments/CmComcast Cable Feb 2003 - Oct 2006Overall supervision and management of technical and operational activities for National Engineering/Advanced Media corporate team. Supervise preparation of new video products for commercial launch. Supervise wide scale deployment of new products with existing product lines and vendors. Develop and manage detailed project plans, schedules and budgets. Work with cable systems personnel to determine operational requirements to implement new products. Define and perform structured testing and quality assurance of new in-house and vendor-developed Video, CDV, HSD and billing systems. Provide test reports and recommendations to executive management. Create and qualify troubleshooting/instructional documentation to be used by field personnel. Investigate, create, and test deliverables within short timeframes. Supervise internal CPE software, network and application testers. Develop, implement and maintain Defect Tracking and Change management systems. -
Director Quality Test, Cm/DeploymentComcast Cable Jul 2000 - Feb 2003: Monitoring and management of all QA activities including test scheduling of internal teams and vendors, supervise and execute test cycle efforts for broadband products and services, define test criteria and testing scope, lead development of test scripts for individual products with appropriate documentation archival. Organize reporting structure between Product Managers, Engineers, QA Analysts and Project Management to ensure satisfactory QA standards and procedures are followed by QA team. -
Sr. Manager Quality ControlComcast (At&T Broadband) 1999 - 2004Greenwood Village, ColoradoDeveloped the strategy, processes and budget for NETO Configuration Management team, Document Control for field releases. Built and managed the QA, QC and SI&T functions, both automated and manual qualification and Field Releases.
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Field EngineerComstream 1989 - 1998Supervised customer relations, product development and network/product/vendor support. Played a major role in the creation and development of International Repair Centers for satellite and broadcast product repair in Indonesia, Wales and China. Supervised deployment and implementation of Satellite network products and systems in China, the UK, and numerous Latin American and Caribbean nations. Managed development, support and deployment of domestic digital network systems (NPR, FSN, TSN, etc.). Provided formal and lab educational training.
Debra Massey Skills
Frequently Asked Questions about Debra Massey
What company does Debra Massey work for?
Debra Massey works for Noble Trinity Enterprises Inc
What is Debra Massey's role at the current company?
Debra Massey's current role is Entrepreneurship, Technology Leadership, Quality Mgmt and Project Support.
What skills is Debra Massey known for?
Debra Massey has skills like Integration, Telecommunications, Program Management, Testing, Quality Assurance, Management, Product Management, Project Management, Leadership, Strategy, Agile Methodologies, Vendor Management.
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Debra Massey
Self Employed: Hospitality, Travel, Charities, Consulting And Home Management And CoordinatorKaty, Tx2comcast.net, hotmail.com1 +128139XXXXX
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