Exode Clesol Jocla Nawamonadio Email & Phone Number

Yaounde, CM

Cameroon

• Managed a portfolio of 113 participants, including banks, microfinance institutions, MNOs, and fintechs, driving engagement and growth.
• Oversaw a stock of 250,000 holograms in collaboration with accounting and the supplier G+D (Spain), ensuring seamless inventory control and timely distribution.
• Executed sales of holograms to over 10 card manufacturers and personalizers, including IDEMIA, DZCARD, SELP, and THALES.
• Led international certification audits for card manufacturers in China, including XH SMART TECH and GOLDPAC.
• Facilitated partnerships with global issuers such as MASTERCARD and VERVE.
• Accelerated membership growth, onboarding 13 new fintechs, 1 payment institution (WAVE), and 1 money transfer company (WAFACASH) within two years.

Pointe-Noire, Kouilou Department, Republic Of The Congo

Pointe-Noire

• As a Customer Relationship & Collections Manager, I am responsible for managing the overall credit portfolio within the branch, implementing group savings and loan policies and procedures. I am also responsible for.
• Develop and retain a portfolio of more than 1 000 clients of the Company
• Manage a portfolio of more than 500 million in outstanding loans
• Grant loans to clients after a relevant financial analysis of their activities
• Proceed to the collection of loans and fight against all situations likely to cause unpaid loans
• Increase monthly the outstanding loans by 10% and keep the portfolio at risk below 5%.

Pointe-Noire, Republic Of The Congo

• Develop, coordinate and supervise all actions related to portfolio monitoring, financing, promotion and marketing of Agr-Credit.
• Designed and implemented the strategic action plan of the Ag-Credit department - Set objectives and priorities for the department and relay the necessary information to the General Manager
• Supervised the day-to-day management of the Ag-Credit department's activities
• Carried out and ensured the follow-up of the commercial animation of the Ag-Credit department's activities within and outside of Microfinance
• Carried out the periodic reporting of the Ag-Credit department
• Monitored the evolution of the analysis levels and the Ag-Credit risks

Pointe-Noire

• Develop the project charter, scope, budget and risk map
• Define the project organization (human and material resources, schedule, tasks)
• Define project monitoring indicators and provide deliverables at each project milestone
• Supervise and control the execution of the tasks of 05 project actors
• Conduct more than 10 client observation studies and provide summary reports
• Plan and participate in IGA studies at the level of large state markets

Rexburg, Idaho, United States

Pointe-Noire

• Increased credit portfolio each month by 20% and analyze more than 10 credit applications
• Maintained the portfolio lower the risk than 5% each for 13 months
• Resolved customer’s complaints who reduced disputes and overdue credit
• Developed and retain the company's client portfolio
• Ensured weekly training of customers in financial literacy
• Brought at least 20 new customers each month to the Company

Brazzaville

• Directed and managed more than 100 clients and prospects per day
• Developed the company's client and credit portfolio by opening more than 10 accounts each week
• Proceeded to the daily collection of funds
• Performed more than 100 cash transactions daily (withdrawals and deposits)
• Monitored the issuance and delivery of more than 500 electronic payment cards using a database

Brazzaville

• Increased and retain the customer portfolio
• Followed the collection of receivables
• Increase the quality of the client portfolio with a portfolio at risk less than 5%.
• Ensured a 10% growth of the portfolio each month

Pointe-Noire

• Welcomed and oriented foreign workers and managers from different nationalities and departments of the company (Transportation, Accommodation in Staff Houses, Villas, or in Hotels)
• Organized reservations and payment of hotels.
• Arranged reservations and payment of flight tickets
• Process hotel invoices and purchase supplies
• Managed the Company's car fleet
• Supplied (Fuel, drinking water and necessary materials)

Brazzaville, Republic Of The Congo

• Managed Intermediaries insurance companies clients Portfolio
• Ensured clients claims are solved in a personalized way
• Developed the Agency's client portfolio in a daily basis
• Processed and controlled insurances intermediaries 'production
• Prospected for new clients in a specific geographical area
• Increase the loyalty of the Agency's clientele

Certificate, Project Management, A

Bachelor'S Degree, Sales And Marketing