Expert Network Email & Phone Number

New Delhi, Dl, In

New Delhi Area, India

· Responsible for end to end solution design for solutions. · Cisco Certified Internetwork Expert (CCIE) training in Security, Routing & Switching, CCSP, CCNP and CCNA.· Preparation for the Juniper Networks Certified Internet Expert—Service Provider (JNCIE-SP) exam, ENT, SEC (JNCIE-SP/ENT/SEC)· Training networking courses, teaching on a wide range of topics including Routing and Switching, Service Provider and Security (CCNA to CCIE), (JNCIA to JNCIE), (NSR-1 to SRA)· A deep subject matter expertise, advice and technical training on Cisco, Juniper, Nokia, VMWARE, Palo-alto, F5 vendor· Routing and Switching, Data-center, SDN, SD-WAN and security technologies· Contributes to the development of study material including workbooks, Presentations and racks within area of expertise· Expert knowledge training to national or international students for classroom and online training programs· Guidance to students for CCNA, CCNP and CCIE certifications on Routing and Switching track· Mentor internal and external authorized instructors as part of a train the trainer program.· Capture and share best-practice knowledge across the training community.· Understand the AISPL market segments, customer base, and industry verticals.In-depth knowledge of software architecture and virtualization technologiesVery Strong knowledge and Hands-on experience in Routing protocols like EIGRP, OSPF, BGP etc, and Switching protocols like STP, Load Balancing, WAN technologies like MPLS, VRF, Segment routing, EVPN etc concepts.Solid knowledge on TCP/IP, GRE, IPSEC, DMVPN, HSRP, DHCP, Switch security, QoSKnowledge on F5 Load balancer is an added advantageCertifications: Cisco CCIE, Juniper JNCIE, Nokia SRA

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Provide the highest level of technical assistance on difficult and complex cases where customer satisfaction is at risk. Responsible for handling difficult and complex escalations, working on critical or stalled software bugs, and participating in the new product and development process.Evangelizes technology creates new solutions that positively impact products and customer/delivery solutions. Uses advanced technological knowledge with applied focus to business problems. Part of the executive management team.

Bengaluru Area, India

• Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the JTAC lab. • Global support for Service Providers/Carriers around the world and handling cases of all priorities.• Providing RCA (Root Cause Analysis) reports once after the customer faced any Critical issues in the network• Simulations of incidents in Juniper Lab, identifying the core issues and providing resolutions.• Helping the customers and partners troubleshoot the issue and resolve it at the earliest.• Coordinating with Internal Escalations team and Engineering team in software bugs and documentation bugs

Noida Area, India

Working as an analyst for Cisco-TAC. Switch and router crashes, IOSes, Configurations