Executive Vice President with over 25 years of pioneering experience in the publishing industry, open to challenges in the digital transformation and customer experience domain. Specializing in steering organizations through the digital age, I have led my teams to redefine industry standards by embracing technology and innovation. At Springer Nature, I championed the shift from print to digital, significantly enhancing customer satisfaction and engagement through groundbreaking digital offerings. Known for my strategic vision and leadership, I excel in creating high-growth environments by empowering customers and leveraging AI/ML technologies to drive operational excellence. Fluent in English and Spanish with proficiency in Italian, I am poised to make a global impact in transforming customer experiences in the digital retail space.