Edwin Serrano Email and Phone Number
Edwin Serrano work email
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Edwin Serrano personal email
Edwin Serrano phone numbers
With over 10 years of experience in higher education and corporate training, I specialize in enhancing workforce capabilities and fostering inclusive workplace cultures. I partner with leaders to align learning outcomes with key business objectives, ensuring data-driven results.Dedicated +8 years in higher education student services; supervising teams of 6-15, spearheading robust employee recruitment cycles, leadership development, and training programs. Developed strong partnerships with key stakeholders to create inclusive work cultures. Championed employee onboarding for +400 staff annually. Increasing employee retention by 50%. In my transition to corporate training in 2021, I successfully implemented leadership programs at a regional Latin-based grocery store, leveraging my expertise in adult learning theory and fluency in Spanish. I led seminars for over 600 managers globally and directed the instructional design for workshops on customer service, leadership development, conflict resolution, and compliance.Currently, I collaborate with revenue-generating business units at USC, where my team drives strategic training initiatives, achieving an 85-90% completion rate for compliance-related trainings and manager development programs. We oversee employee onboarding and orientation, creating impactful learning environments that promote continuous professional growth, including the development of the GROW with AUX program.
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Learning And Development SpecialistAlo YogaLos Angeles, Ca, Us
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Senior Learning & Development SpecialistUniversity Of Southern California Mar 2022 - PresentLos Angeles, Ca, Us-Empowering professionals leading our business units through strategic learning solutions -Serve as SME and instructional design lead for customer service, leadership development, team development, effective communication, diversity, equity, inclusion, and belonging (DEIB), and conflict resolution, developing +15 workshops-Create an engaging onboarding experience, resulting in 95% satisfaction rate from new hires.-Increased staff usage of eLearning by 185% with our LMS vendor, Cornerstone OnDemand-Pilot staff development challenge "GROW with AUX", seeing a 50% increase in staff participation from 2023 to 2024-Planned, executed, and hosted more than 200 leaders for two-day Summer Leadership Conference, receiving 85% satisfaction rate from attendees-Partner with Human Resources Business Partners, People Operations, Environmental Health & Safety, and Office of Equity, Equal Opportunity, and Title IX to achieve training goals -
Corporate Training SpecialistVallarta Supermarkets May 2021 - Mar 2022Santa Clarita, California, Us-Designed and facilitated a two-hour, seven-week-long, bilingual (Spanish) leadership development seminar-Led 30/60/90 Day performance evaluations for 600 managers, post-seminar completion -Consulted with District Managers to optimize performance, increasing sales by 200%-Integrated Diversity, Equity, and Inclusion (Diversidad en el trabajo) to onboarding curriculum -
Senior Resident DirectorUniversity Of California, Berkeley Jul 2018 - May 2021Berkeley, Ca, Us-Led staff hiring & development committee overseeing employee lifecycle: recruitment, hiring, onboarding, training and development, performance evaluation, and recognition programs-Supervised team of 15, managed $35,000 programming budget -Created leadership development programs-Designed staff performance evaluations in partnership with HR -
Resident DirectorUniversity Of California, Berkeley Jul 2017 - Jul 2018Berkeley, Ca, Us-Developed training curriculum and led employee onboarding sessions for 300+ staff-Created staff manual with SOPs and resources-Partnered with Faculty In-Residence to execute programs, yielding +500 participants annually -Oversaw first-year student housing community of 600 students, handling crisis interventions, conflicts, and emergency response
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Residential Education DirectorWashington State University Jul 2015 - Jul 2017Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, Us-Led student staff training, designing engaging and valuable workshops for groups up to +400-Secured funding for Employee Resources Groups (ERG), and served as Chair, building a strong network for professionals of color-Partnered with Student Conduct Office, learning restorative justice practices for conflict resolution-Launched campus-wide program 'Redefining Masculinity Week' to create awareness about gender, stereotypes, and debunking myths -Supervised team of 8 -
Program Coordinator, Lgbtqa-InitiativesFlorida International University Aug 2013 - May 2015Miami, Fl, Us-Designed Train the Trainer (T3) for Safe Zone (LGBTQ+) Program-Coordinated Staff Mentorship program for LGBTQ+ group-Secured more than $8,000 in grant funding through Target and The Miami Foundation-Planned South Florida regional leadership development conference with more than 50 in attendance -
Summer School Hall Director (Acuho-I Intern)Texas Christian University May 2014 - Aug 2014Fort Worth, Tx, Us
Edwin Serrano Skills
Edwin Serrano Education Details
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Uc Santa BarbaraB.A. In Sociology -
Florida International UniversityM.S. In Education
Frequently Asked Questions about Edwin Serrano
What company does Edwin Serrano work for?
Edwin Serrano works for Alo Yoga
What is Edwin Serrano's role at the current company?
Edwin Serrano's current role is Learning And Development Specialist.
What is Edwin Serrano's email address?
Edwin Serrano's email address is e.****@****rmy.com
What is Edwin Serrano's direct phone number?
Edwin Serrano's direct phone number is +181835*****
What schools did Edwin Serrano attend?
Edwin Serrano attended Uc Santa Barbara, Florida International University.
What are some of Edwin Serrano's interests?
Edwin Serrano has interest in Education, Children.
What skills is Edwin Serrano known for?
Edwin Serrano has skills like Public Speaking, Event Planning, Higher Education, Leadership Development, Research, Customer Service, Multicultural Awareness, Teaching, Leadership Teambuilding, Microsoft Office, Identity Development, Microsoft Word.
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