Eyad Shadid Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

As the HR Manager at Kinder Souls, I spearheaded the development and implementation of HR strategies and initiatives to support the company's expansion and nurture a thriving organisational culture. From talent acquisition and employee development to performance management and policy implementation, I ensured that our HR practices aligned with industry best practices and supported the needs and well-being of our growing team. It was a rewarding experience to foster a positive work environment and contribute to the professional growth and satisfaction of our valued employees.

Sydney, New South Wales, Australia

As a dedicated Disability Support Worker at Kinder Souls, a rapidly growing disability service provider within the NDIS, I had the privilege of making a positive impact on the lives of individuals with diverse abilities. With unwavering compassion and empathy, I provided personalised care, support, and assistance to enhance their quality of life and foster their independence. Being part of Kinder Souls from its early stages as a small startup to witnessing its expansion across multiple states, I took pride in contributing to the growth of the organisation and its mission to empower individuals with disabilities.

Sydney, New South Wales, Australia

As an Operations Manager at Kinder Souls, I had the privilege of spearheading the organisation's efficiency and effectiveness. Working alongside a talented team, I oversaw every detail of our operations, including logistics, resource management, and process improvement. My focus on streamlined strategies enabled us to deliver seamless services to our clients, ensuring their needs were always met with the utmost care. It was an honour to be a part of such a successful team and develop my leadership skills. I'm grateful for the experience and the opportunity to contribute to the growth of Kinder Souls.

In my role as a Consultant at AES Consulting, I had the opportunity to make a real impact. I played a key role in training providers on NDIS policy and procedure, ensuring that they were well-versed in compliance and regulatory requirements. From initial audits to mid-term reviews, I was there to guide them every step of the way. I also helped clients navigate the complicated world of government permits and certificates, providing valuable insight into the necessary applications and documents. But my work didn't stop there. I also developed comprehensive internal control policies, employee contracts, and training programs designed to improve audit scores and mitigate risks. Through my contributions, I was able to empower organisations to thrive in the disability services sector. It was an incredibly rewarding experience, and I'm grateful to have had the opportunity to make a difference.

Sydney, New South Wales, Australia

As a Customer Service Specialist at McDonald's, I provided excellent service in both the drive-through and front counter areas. I resolved inquiries and complaints promptly and empathetically, ensuring customer satisfaction. Additionally, I hosted memorable birthday parties for children and contributed as a versatile Café Barista and breakfast/brunch cook.

Sydney

As a Sales Representative at Chameleon Customer Contact, I successfully upsold and closed customer sales by showcasing product benefits tailored to their needs, driving increased revenue. I employed various sales techniques to capture customer interest, personalised my approach for different demographics, and strategically set up sales stands in high-traffic locations.