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Eyal Hadad Email & Phone Number

Customer Success & Support Team Lead at Communix
Location: Israel 7 work roles 1 school
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Current company
Role
Customer Success & Support Team Lead
Location
Israel
Company size

Who is Eyal Hadad? Overview

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Quick answer

Eyal Hadad is listed as Customer Success & Support Team Lead at Communix, a with 30 employees, based in Israel. AeroLeads shows a matched LinkedIn profile for Eyal Hadad.

Eyal Hadad previously worked as Customer Success Team Lead at Communix and VIP & Customer Support Team Lead at Beach Bum. Eyal Hadad holds B.A. In Management And Media Studies, Specialization In Marketing, Advertising And Digital Marketing from The College Of Management Academic Studies.

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Email format at Communix

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Communix

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Profile bio

About Eyal Hadad

Eyal Hadad is a Customer Success & Support Team Lead at Communix. He possess expertise in leadership, customer experience, writing, sap, sales and 21 more skills.

Listed skills include Leadership, Customer Experience, Writing, Sap, and 22 others.

Current workplace

Eyal Hadad's current company

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Communix
Communix
Customer Success & Support Team Lead
tel aviv, israel
Website
Employees
30
AeroLeads page
7 roles

Eyal Hadad work experience

A career timeline built from the work history available for this profile.

Customer Success Team Lead

Current
Mar 2024 - Present

Vip & Customer Support Team Lead

- Team Management: Led a team of 5.- Account Management: Oversaw top customers activities, events, offers, satisfaction, dashboards, etc.- Implemented strategies to bring customers back and prevent churn, ensuring sustained loyalty- Coordinate with all teams (Product, R&D, etc.) to prioritize tasks and address customer needs- CS Management: Oversaw support for 3 mobile games, addressing surveys, FAQs, and bug reports- Improved player experience: bug-solving, feature implementation, and feedback integration- ASO: Improved game pages and ratings

Jun 2022 - Mar 2024

Crm & Vip Team Lead

- Team Management: Led a team of 3. - CRM: Managed all the promotions, offers, general and personalized events for the VIP players- Social: Managed both the general and VIP Facebook pages- Managed the company VIP budget: personalized promotions, birthday and holiday gifts, etc.- Game Development Support: Contributed to features, release timelines, slot machine themes, etc.

Jun 2021 - Jun 2022

Crm & Vip Manager

- Responsible for all purchase offers and events for the VIP players- Tracking and monitoring the VIP player's activity on a daily basis- Supporting, building, and maintaining a strong relationship with the VIP players and communicatingwith them proactively, via phone, email and chat- Creating exclusive content, promotions, and activities to increase their engagement & LTV- Developing and implementing creative retention strategies through data analysis

Jun 2020 - Jun 2021

Sales Representative

- Experience in marketing and sales.- Excellent human relations & customer service.- Skilled at problem-solving under pressure.- Meeting monthly and yearly goals.- Marketing different product specs, inventory counting, and store products layout.

Aug 2015 - Aug 2020

Seo & Sem

Tel Aviv, Israel

- Writing marketing content.- Responsible for keyword research.- Generate optimization & financial reports.- Assistance in a variety of tasks promoting customer organizational activity.

Nov 2019 - Jan 2020

Head Office Of A Brigadier General

- Outstanding Soldier in the IAF Headquarters for 2014.- In charge of 6 soldiers.- Writing military document.- Coordination with a large number of offices in the IAF headquarters.- Training new soldiers.

Aug 2012 - Aug 2015
Team & coworkers

Colleagues at Communix

Other employees you can reach at getcomunix.com. View company contacts for 30 employees →

1 education record

Eyal Hadad education

FAQ

Frequently asked questions about Eyal Hadad

Quick answers generated from the profile data available on this page.

What company does Eyal Hadad work for?

Eyal Hadad works for Communix.

What is Eyal Hadad's role at Communix?

Eyal Hadad is listed as Customer Success & Support Team Lead at Communix.

Where is Eyal Hadad based?

Eyal Hadad is based in Israel while working with Communix.

What companies has Eyal Hadad worked for?

Eyal Hadad has worked for Communix, Beach Bum, Joyvoo, Bug Multisystem Ltd., and Mccann.

Who are Eyal Hadad's colleagues at Communix?

Eyal Hadad's colleagues at Communix include Yogev Kalandarov, Rachel Karasenty Saltoun, Tsachy (Chucki) Biner, Liron Moraz, and Noy Friman.

How can I contact Eyal Hadad?

You can use AeroLeads to view verified contact signals for Eyal Hadad at Communix, including work email, phone, and LinkedIn data when available.

What schools did Eyal Hadad attend?

Eyal Hadad holds B.A. In Management And Media Studies, Specialization In Marketing, Advertising And Digital Marketing from The College Of Management Academic Studies.

What skills is Eyal Hadad known for?

Eyal Hadad is listed with skills including Leadership, Customer Experience, Writing, Sap, Sales, Creative, Communication, and Digital Marketing.

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