I worked for an IVR solution called 'Phonestat'. That was challenging piece of work but my Pascal exposure helped to get hold of it. Using Btrieve as Database and Borland Delphi 4.0 as the programming platform, i participated in writing several routines / functions to trace the data obtained from the PABX translated into business knowledge, in simple terms to extract number of phone call, duration of phone call, date and time of the call, most incoming call, most out going calls, busiest… Show more I worked for an IVR solution called 'Phonestat'. That was challenging piece of work but my Pascal exposure helped to get hold of it. Using Btrieve as Database and Borland Delphi 4.0 as the programming platform, i participated in writing several routines / functions to trace the data obtained from the PABX translated into business knowledge, in simple terms to extract number of phone call, duration of phone call, date and time of the call, most incoming call, most out going calls, busiest extensions etc .... Show less