Elaine Fang Email & Phone Number

Portland, Oregon, United States

Portland, Oregon, United States

Portland, Oregon, United States

Portland, Oregon

• Provide reimbursement support to patients and physicians
• Conduct necessary benefits, coverage and payer research
• Inform and assist patients on enrolling to Co Pay Assistance Programs
• Educate and assist patients and providers to navigate product specificreimbursement process
• Manage patient coverages in the FL, VA, MS, and TN region
• Maintain close relationship with Field Regional Managers

Portland, Oregon

South San Francisco, CA

• Review data submitted through referral sources.
• Perform initial data entry into the system.
• Provide Administrative support to Case Managers and Appeal Specialists.
• Ensure receipt of patient's confidentiality release.
• Process high volume of incoming faxes and online enrollments.
• Salesforce

Sacramento, California Area

• Answered customer’s questions regarding products, pricing, and availability.
• Responded to all customer inquiries in a timely manner.
• Shared product knowledge and made personal recommendations.
• Maintained friendly and professional customer interactions.
• Maintained appointment scheduling for customers (MS Calendar)
• Responsible for payroll and closing reports.

Woodland Ca

• Supervised up to 20 students at a time.
• Determined the training needs for students through academic assessments.
• Instructed students of various backgrounds and learning styles by employing a variety of instructional resources.
• Conducted small group and individual classroom activities based on differentiated learning needs.
• Help students achieve grade level.
• Mobymac, IXL

Davis Ca

• Responsible for checking in with patients to ensure comfort, and making sure allforms were completed and filed correctly.
• Responsible for shadowing nursing staff and assisting as needed.

Sacramento, California Area

• Responsible for checking on patients and visitors to make sure their needs wereaddressed in a timely manner.
• Supervised patients in the play room and assisted nursing staff as needed.

Davis Ca

• Correctly received orders, processed payments, and responded to guest concerns.
• Took necessary steps to meet customer needs and effectively resolve issues.
• Communicated clearly and positively with co-workers and management.

Albany, California

• Responding to all staff and senior citizen needs.
• Relaying messages between staff and seniors.
• Communicating and building relations with seniors and staff.
• Answering phone calls.

Bachelor Of Science (B.S.), Human Development

Activities and Societies: alpha Kappa Delta Phialpha Kappa Delta Phi- President, 2013-2014. Overseeing over 30 actives. Led weekly house.

High School Diploma

Activities and Societies: Key Club Albany High School Leadership Albany High School Varsity Girls Tennis TeamVice President for Key Club.

Education record