Eyleen Sánchez Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

▪ Provided skillful support for TaskForce initiatives in front desk, bar, and food services in WashingtonDC.▪ Addressed guest concerns promptly and effectively, resulting in improved guest satisfaction scores.▪ Guided a team of ambassadors to craft memorable guest experiences, embodying CitizenM values.▪ Implemented effective revenue-boosting strategies and demonstrated strong financial acumen,resulting in noticeable improvements in revenue generation.▪ Streamlined… Show more ▪ Provided skillful support for TaskForce initiatives in front desk, bar, and food services in WashingtonDC.▪ Addressed guest concerns promptly and effectively, resulting in improved guest satisfaction scores.▪ Guided a team of ambassadors to craft memorable guest experiences, embodying CitizenM values.▪ Implemented effective revenue-boosting strategies and demonstrated strong financial acumen,resulting in noticeable improvements in revenue generation.▪ Streamlined logistics for seamless guest services, utilizing strong data metrics.▪ Managed daily hotel operations, ensuring a secure environment and prioritizing guest satisfaction.▪ Conducted thorough inventory analysis, showcasing attention to detail and operational efficiency.▪ Elevated team performance through innovative training initiatives and knowledge sharing acrossmultiple CitizenM hotels.▪ Led the effective use of hotel systems (Amadeus, Apaleo, TopDesk, Adyen, POS, Apicbase, Deputy,Nexudus) to ensure smooth operation and optimal utilization. Show less

Los Angeles, California, United States

- Hotel opening support - TaskForce support- Shift leading- Provide intensive hands on training for front desk, bar service, barista services and food management.- Troubleshooted guest related issues, commonly due to API integrations in a timely and effective matter.- Assisted manager by responding to all guest requests or complaints and successfully de-escalated situations in an attentive and courteous manner.- Direct and provides day to day coaching and leadership to… Show more - Hotel opening support - TaskForce support- Shift leading- Provide intensive hands on training for front desk, bar service, barista services and food management.- Troubleshooted guest related issues, commonly due to API integrations in a timely and effective matter.- Assisted manager by responding to all guest requests or complaints and successfully de-escalated situations in an attentive and courteous manner.- Direct and provides day to day coaching and leadership to staff members for areas including hotel systems (Amadeus, TopsDesk, Adyen, POS, Apicbase). Show less

Greater Boston Area

- Assist in coordinating events, including reservations for space and catering- Support BusOps and other teams through special projects (ex. Salesforce, Immersions, etc.) - Assist People & Culture Manager with interview logistics, scheduling people and spaces, greeting candidates, arranging parking passes and other hosting duties- Maintain stock of office supplies and create a list of needed supplies for ordering

Mattapan, Ma

- Evaluate the performance of workers.- Discipline employees who fail to live up to the company’s expectations.- Prepare sales reports for management and ensure my department meet the company’s expectations for quality, productivity and safety.

San Juan, San Juan, Dominican Republic

- Generated project reports and followed protocol to protect confidential client information.- Performed office tasks such as directing calls, updating files, copying documents, etc.- Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders.