Eymann Nahshal Email and Phone Number

• Promotes and improves the health of a diverse group of individuals of all backgrounds and socioeconomic status through community engagement, education and awareness, and resource coordination• Develops relationships between Landmark and hospital personnel, patients, physicians, community organizations, retirement communities, assisted living, primary care, and skilled nursing facilities to effectively communicate the benefits, not only for the patient, but for all involved in there. • Participates in weekly interdisciplinary team meetings and morning huddle to collaborate, learn and better meet the needs of each patient• Coordinates and leads meetings with community providers, physicians, home health providers, facility discharge planners, and health plan case managers; including preparation and delivery of presentations on Landmark Health services• Uses critical thinking skills to create innovative outreach strategies designed to maximize patient awareness and registration into Landmark’s program with conversion rate of over 80%• Leverages data reporting and information dashboards to prioritize telephonic and field-based outreach to members

Communicated plans of action and pre-op and post-op instructions, reviewedpaperwork, scheduled post-op appointments and managed patient flow across100+ patients per day, ensuring timely visits and departures• Attended meetings with physicians to improve processes and patient careprocedures• Registered cardiac monitors, communicated patient needs to providers andprocessed prior authorizations• Managed appointment scheduling, payment processing, insurance verificationand consent form completion interfacing directly with insurance companies andphysicians• Coordinated emails, meetings and lunches with medical representatives

• Scheduled appointments within the Epic System• Verified patient’s demographics• Processed payments from patients for co-pays and insurances• Communicated with providers regarding patient’s needs

• Scheduled appointments for new and reoccurring patients with Epic• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services• Obtain external medical reports as required by medical professionals• Ensure patient information is accurate including billing information• File documents using specific office codes• Filled out and processed prior authorizations.• Obtained callers name and arranged for appointment with person called upon• Directed callers to destination• Recorded name, time of call, nature of business and person called upon