Eymard Peiris Tavarayan Email & Phone Number

Enormously Charismatic & Astute Business Development Management Professional with 09+ years’ of expertise in B2B/ B2C sales, service delivery, driving insights from data/analysis, assisting in BD strategy formulation, operationalizing objectives, generating revenue/ profitability, ensuing brand financial viability, manage/ motivate teams to deliver effective and striking service, ensuring company meets its goals & identifying opportunities to create value within the organization. Commendable Achievements  Signed up the largest apparel company in Sri Lanka. Established/ managed Dialog's smartphone support helpdesk project. Sustained a customer satisfaction rating of 97% average for a period of 3 years. Led a team of over 50 tech/ non-tech staffs.  Handled Business Relationship, Release Management under ISO 20000 for a span of 5 years & successfully passed external audits.  Initiated company website revamping & launched successful digital campaigns.  Performed training on customer service/ personal branding ensuing to enhanced customer satisfaction. Rolled out an effective corporate CRM solution.  Fortified business relationship with tech partners ensuing to enhanced revenue. Led the CSR unit for a span of 6 years and organized 7 successful projects.

Listed skills include Team Management, Team Building, Project Management, Marketing Strategy, and 35 others.