As an IT support technician i have as duties;• Serve as the first point of contact for customers seeking technical assistance over the phone or email.• Perform remote troubleshooting through diagnostic techniques and pertinent questions.• Walk the customer through the problem-solving process.• Provide accurate information on IT products and related services.• Record events and problems and their resolution in logs.• Identify and suggest possible improvements on proceduresJuly 2017: Took part in the Installations and setup of HF Radio Communication devices (CODAN ENVOY x1) on IUCN vehicles (International Union for Conservation of nature),Yaoundé (volountary).March 2017: Took part in the Installation and configuration of VHF Motorola Radios on Diplomatic vehicles for the Canadian High Commission Cameroon (Volountary).
Globexcam Cameroon
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Head Of Customer/Tech SupportGlobexcam Cameroon Mar 2021 - PresentYaoundé, Cameroon
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It Support TechnicianGlobexcam Group Nov 2016 - PresentCameroon
Eyong Nde Ashu Education Details
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Siantou UniversityInformation Technology
Frequently Asked Questions about Eyong Nde Ashu
What company does Eyong Nde Ashu work for?
Eyong Nde Ashu works for Globexcam Cameroon
What is Eyong Nde Ashu's role at the current company?
Eyong Nde Ashu's current role is Tech. Support Globexcam Cameroon.
What schools did Eyong Nde Ashu attend?
Eyong Nde Ashu attended Siantou University.
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