Erik Young Email & Phone Number

Mesa, Az, Us

Mesa, Az, Us

Royal Oak, Mi, Us

Spearheading a major greenfield project aimed at modernizing core systems, ensuring system scalability, stability, security, and technical innovation in transforming the company's critical business systemsContributed to the software engineering audit during the acquisition of RPM by a private equity firm, ensuring codebase compliance, system scalability, and operational integrity, which resulted in a successful acquisitionContinued to deliver substantial individual contributions to both greenfield initiatives and critical legacy systems, demonstrating versatility and deep technical expertise across diverse technological environmentsContinued to lead the developer lunch and learn program, fostering a culture of continuous learning and knowledge exchange among technical teams.Lead a team of six direct reports, encompassing both back-end and front-end software developers, with a focus on mentorship, skill development, and driving team performance towards organizational goalsActively contributed to shaping the IT organization's direction and goals as a member of the leadership team, aligning software development strategies with overarching business objectivesCommunicate complex technical issues and system updates to the non-technical executive team and other leadership stakeholders, ensuring clarity and alignment of technology initiatives with business needsEngaged in the IT organization’s new mentorship program as a dedicated mentor to new software developer

Royal Oak, Mi, Us

Spearheaded as one of the first two on-site Senior Developers at RPM, successfully delivering the first major feature of a significant modernization project within just one month of joining.Conceptualized and led the design and implementation of a dynamic, data-driven rules engine, significantly aimed at streamlining all downstream business operations and enhancing operational efficiency.Pioneered the development of an optimized shipment builder algorithm, resulting in a 20% improvement in shipment load capacity compared to the previous algorithmEngineered a critical solution to a longstanding bottleneck in a core system, boosting data transfer speeds by an astonishing 2500% and consequently saving the business hundreds of hours in downtime and opening the door for new processes which increased revenue by 12%Initiated and sustained a successful developer lunch and learn program since late 2022, consistently achieving full attendance and featuring a diverse range of speakers every monthEstablished a reputation as a go-to developer for addressing critical outages, demonstrating exceptional problem-solving skills and reliability during and beyond work hoursActively participated in the decision-making process for system architecture, contributing strategic insights and technical expertisePlayed a key role in the onboarding processes for new software developers, encompassing interviewing, hiring decisions, and technical orientationServed as a mentor for junior developers, providing both professional and technical guidance, and significantly contributing to their career growth and skill enhancementActed as release manager for all deployments. Restructured the deployment process, organized the SMEs for every release and acted as a technical advisor for any issues

New York, Ny, Us

Created, supported, and maintained integrations between Mark43's application suite and third-party public safety platforms in a high-growth startup environmentSupported and enhanced Mark43's partnerships APIWorked with technical systems analysts on project scoping and analysis of customer integration solutionsParticipated in a 24/7 production support on-call rotation as well as an on-call rotation for the integrations teamCreated technical documentation to support ongoing operations and improve new hire onboarding

Us

Analyzed, developed, and implemented strategic information plans to improve operational flow as well as develop and improve customized, internal business applications for the City's police department.Developed and maintained in house software systems and interfaces primarily written in vb.net and C# .net framework. Development tasks also included writing web applications, SQL server management and data processing, XML/XSLT transformations, JSON data processes, working with web services, and regex formattingPrimary system administrator of the police department’s records management system and sustainment program whose members included beaverton and multiple partner agencies. Acted as a liaison between executive stakeholders and the city's IT department, collecting, analyzing, and presenting technical and business information to both parties.Managed formal vendor technology package implementations for the police department including records request software, records management system and interfaces, fingerprint machines, training tracking, background investigation, netmotion VPN, scheduling systems and more.

Us

Assisted with the analysis and design of network and communications systems for the transfer of data, voice, image, and video information and make recommendations for the redesign of these systems to ensure rapid and integrated communication systems at central and remote sites.Installed and tested various systems and application software packages. Provide software support to users and instruct staff on basic to advanced elements of these hardware systems and software application packages.Performed preventative maintenance and scheduled upgrades to existing computer equipment. Implement server updates, patching, and virus control.Implemented and administered the city’s network systems. Support police department MDCs, ticket writers, and wireless systems. Assemble and configure network components and associated services. Perform network troubleshooting to isolate and diagnose problems and assist with general network administration.Assisted the supervising communications analyst with purchasing new equipment and software used by city staff.Worked within a team of technical staff including technicians, programmers, business analysts, and managers to solve new and ongoing technical challenges. Develop information systems based on user requirements.Provided extensive customer support services to all city staff, diagnosing and resolving technology challenges in a timely and satisfactory manner.

Coordinated wireless network installations for startups in San Francisco including facilities used by Indiegogo.com, Chartboost, imgur.com, and the San Francisco Giants facility at AT&T Park. Provided workstation support for clients including troubleshooting and hardware repair, resolving software problems with company owned computers as well as creating onsite or remote maintenance and replacement schedules for workstations.Installed and maintained network infrastructure for clients throughout California’s bay area.Researched and deployed different hardware and software solutions to meet variety of client needsServed as the primary contact for senior management at multiple companies due to ability to communicate and resolve technical problems in clear and concise manner. Addressed their IT related issues during off hours, facilitating their business needs using technology when possible.

Bachelor'S Degree, Business Administration

Minor, Computer Science

Associate In Applied Science, Computer Information Systems