Eyru Debebe Email & Phone Number

Greater Vancouver Metropolitan Area

Provide senior level administrative support to the VP of the department on a variety of tasksResponsible for managing the efficient administration, as well as running reports, coordinateregular meeting for branch administration teamParticipate in coordinating team building activities, work with Regional administrative staff toorganize and store project development inquiries.Monitors branch budget and prepares budget analysis reportsCoordinates departmental communications and regional training initiatives.Technical resource for information systems and the administrative liaisonwith other departments/branches and external contactsCoordinate the preparation of materials for meetings internal and external tothe organization.Filing, scanning, mailing and data entry as required

Greater Vancouver, British Columbia, Canada

Coordinate all aspects of Committee meetings, including the agenda and meeting materials, loading materials to a secure web portal, facilitating online and, eventually, in person meetings, and other details;Coordinate with staff to ensure materials are prepared by set deadlines and prepare a package for review by the VP, Public Practice Regulation;Prepare Committee reports which includes summaries of inspection files for Committee membersto review ahead of the meeting date;Track responses from Committee members of their confirmation with the zone assessment oninspection files assigned to them;Assist with the preparation of the annual orientation of new Committee members;Primary staff support in attendance at all virtual and in-person Committee meetings.For all firms who submit electronic files, check completeness of files submitted and book meeting space in the office or in third-party locations for the PRO to conduct the reviewGenerate quarterly and annual reports on completed inspections, student approvals and other statistics as required;Assist with training of new or temporary staff;Continued development of practice inspection software;Respond to firms/members who have questions regarding their inspection results and other generalqueries, escalating to other team members as appropriate;Assist the department with various other projects on an as needed basis;Provide coverage within the administrative team.

Answer and direct phone and email inquiries;Ensure COVID-19 related safety measures are being followed;Monitor inventory and manage ordering of office and kitchen supplies;Manage incoming and outgoing mail, prepare packages for shipment, schedule courier deliveries;Maintain office cleanliness and organization;Provide in-person and online meeting support:Maintaining complex scheduling of meeting rooms;Confirming and preparing room layout, configuration requests and A/V support for scheduled meetings;Completing catering orders in support of scheduled meetings, accurately and completely;Liaise with external vendors, building management, janitorial staff, and security;Ensure the provision of small maintenance repairs, such as copier and printer maintenance;Assist with employee events such as staff socials, celebrations, and charity fundraisers;Other duties and responsibilities as assigned

Vancouver, British Columbia, Canada

Typed, updated, assembled and filed financial statements, letters, and invoices. Created, edited and proofread correspondence, proposals, reports and presentations. Developed and demonstrated solid knowledge of firm-wide and department specific tools, processes and databases.Managed and maintained schedules, appointments and travel arrangements as needed.Provided general administrative support to Partners, Managers and Staff. Volunteered in the following committees: Social Committee, Day of Giving, and Health and Safety.

Richmond, British Columbia, Canada

Answered all client inquiries about service content, eligibility criteria set by the Ministry and provided orientation of services to clients as needed. Coordinated internal and external follow-up services and supports as identified in the action plan. Day-to-day case management and administrative duties pertaining to the client, including documentation of actions and progress, report writing, and ensuring timelines and targets are met.Maintained relationships with other community service organizations to help clients navigate services. Maintained a current job board for clients on a daily basis; ordered and maintained current resource material to assist clients with job search and identify community support.Provided support to clients with computer use, resumes, and job search techniques as required. Oversaw reception area, including greeting visitors and responding to telephone and in-person requests for information. Provided administrative support to colleagues and clients including photocopying, scanning, faxing, and filing.Performed Data entry and analysis of database information and outcomes; compile and close files on B2W and ICM Software.Reviewed client documents and maintain utmost discretion when dealing with sensitive topics.

Vancouver, British Columbia, Canada

Rewarded “Colleague of the Quarter” in 2013 at the Shangri-La Hotel Vancouver.Answered 100+ phone calls and e-mails daily, transferring calls to the appropriate staff member while simultaneously greeting guests, setting-up lockers, and processing payments.Resolved complex complaints by designing best-option solutions to win guest loyalty. Organized, inputed and updated guest medical files, printed reports, and stocked office supplies. Strategically prioritize duties to accomplish multiple tasks and stay calm under pressure.Mastered five new computer software’s; including Lotus Notes, CSS Spa Productions, Triton, and Opera. Consulted guests’ needs and medical concerns to determine the most suitable service while maintaining complete confidentiality. Handled staff concerns in a professional manner to uphold a respectful and positive team dynamic.

Higher National Diploma, International Tourism And Events Management

Diploma, Hospitality And Resort Business Management