Emma Feng Email & Phone Number

Ontario, Canada

Shenzhen, Guangdong, China

• Responsible for day to day operations of the online store, provide excellent customer service including timely response to customer requests while promoting new products, resulting in exceeding sales targets.• Initiated social media advertising campaigns to enlarge mobile phone market share in Southeast Asia, leading to potential clients increase by 10%.

Guangzhou, Guangdong, China

• Assisted in allocating financial resource in international business department. By setting up fund to train staffs with trademark maintenance strategic, successfully integrated our clients’ need to implement professional brand protections, and consistently increased business on second half of 2012.• Responsible for embracing and maintaining good customer relations. Informed clients with important change in trademark regulations promptly and interpreted policy delicately. Customer… Show more • Assisted in allocating financial resource in international business department. By setting up fund to train staffs with trademark maintenance strategic, successfully integrated our clients’ need to implement professional brand protections, and consistently increased business on second half of 2012.• Responsible for embracing and maintaining good customer relations. Informed clients with important change in trademark regulations promptly and interpreted policy delicately. Customer satisfaction distinctly increased, leading to the series of trademarks Talking Tom Cat from Outfit 7 Limited adding to our business. Show less

Bachelor Of Arts (B.A.), Economics, 8.64

Relevant Project: Sales analysis of The Big Andy’s Burger Barn (2014) • Constructed multiple regression on the relationship of sales.

Bachelor'S Degree, International Trade Law