As the Co-Founder and Chief Technology Officer (CTO) of Afriwok Limited, I am responsible for shaping and executing the technological vision of the company. I lead the development and management of our service marketplace platform, ensuring it provides a seamless, reliable, and scalable experience for users. My focus lies on leveraging innovative technology solutions to connect clients with artisans and service providers, driving operational efficiency and business growth.

- Trained over ten developers and programmers on company standards for design and review.- Developed websites, databases, code snippets, APIs, programs, and processes for integration and implementation across the organization, thereby increasing efficiency by 47%.- Resolved technical problems while supporting new projects using knowledge of complex technologies.- Supervised various project progress, collected feedback on different stages and directly addressed concerns.- Coordinated efficient large-scale software deployments, saving over 24% cost.- Initiated agile methodologies and development best practices to enhance product development.- Designed intuitive graphical user interfaces to improve user experience.- Brainstormed, redesigned and implemented new features for the student management portal.- Resolved existing performance issues in the student database, which optimised the system by over 49%.- Translated customer requirements into written use cases.- Produced extensive app documentation to staff/students, outlining all aspects of the implemented updates and changes, resulting in a 46% reduction in support calls.Achievements- Identified time waste and implemented a new CMS system, cutting time spent on managing the university website by 80%.- Supervised ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.- Surpassed the poor university webometrics ranking from 30-50 in Nigerian ranking to first 10 in Nigerian ranking in less than two years.- Supervised the Software Department as Head of Software.- Increased the HR process efficiency by 70% with a high satisfaction rate by developing CIRMS - an HR software.- Decreased the total appraisal process time by 70%, reducing errors and omissions by 95% by developing the first NAU Appraisal Software.- Surpassed income reporting efficiency and effectiveness by 65% by developing Central Payment Portal.

- Created IT assets using Infrastructure as Code (IaC) tools as CloudFormation and Terraform- Setup Continuous Integration and Continuous Delivery Workflow using CI/CD tools like GitHub Actions and CircleCI- Participated in the design of self-healing and resilient systems.- Setup synthetic monitoring solution for endpoint uptime and performance monitoring.- Analyzed capacity requirements and performed load testing to measure normal and peak usage system capacity needs.- Designed reusable and reliable configuration scripts for use within distributed cloud environments, using tools like Ansible.- Headed different teams as Technical Project Manager, supporting engineering, management, procurement, quality assurance and user departments.- Motivated project teams to promote collaboration and keep members on-task and productive, boosting efficiency by 65%.- Identified innovative and automated approaches to routine tasks, making widely received suggestions and rating over 90% effective.

- Facilitated comprehensive training to internal and off-site users to optimise systems maintenance and resolve recurring issues.- Created patches and solutions to fix bugs in existing applications.- Developed modification program to determine compatibility with various software.- Conveyed upcoming software upgrades and system sprints to team members.- Spearheaded inventory control measures to replenish and maintain IT equipment.- Created and monitored nightly jobs for database backups.Achievements- Conceptualized the development of an in-house ATM Support System- Mentored five new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.

- Promoted purchase of service contracts and warranties by detailing customers' benefits.- Troubleshoot customer machines using diagnostic tools to identify sources of specific issues.- Resolved all first-level support raised by customer banks, increasing service uptime to 95%- Influenced acquisition of more customer ATM and machine parts, increasing revenue by over 2%.Achievements- Decreased customer ATM downtime by 65% through thorough and creative maintenance routines and strategies

- Resolved various technical issues across multiple systems and applications for customers and end-users across various time zones.- Patiently walked individuals through basic troubleshooting tasks.- Documented technical information clearly to promote better understanding for non-technical users.- Resolved over twenty technical support inquiries per day.Achievements- Decreased initial response time to 2 hours by deploying a new support system.