Ekene Ezeasor Email & Phone Number

Abuja, Federal Capital Territory, Ng

Abuja, Federal Capital Territory, Nigeria

As the Co-Founder and Chief Technology Officer (CTO) of Afriwok Limited, I am responsible for shaping and executing the technological vision of the company. I lead the development and management of our service marketplace platform, ensuring it provides a seamless, reliable, and scalable experience for users. My focus lies on leveraging innovative technology solutions to connect clients with artisans and service providers, driving operational efficiency and business growth.

United States

Awka, Anambra, Nigeria

- Trained over ten developers and programmers on company standards for design and review.- Developed websites, databases, code snippets, APIs, programs, and processes for integration and implementation across the organization, thereby increasing efficiency by 47%.- Resolved technical problems while supporting new projects using knowledge of complex technologies.- Supervised various project progress, collected feedback on different stages and directly addressed concerns.- Coordinated efficient large-scale software deployments, saving over 24% cost.- Initiated agile methodologies and development best practices to enhance product development.- Designed intuitive graphical user interfaces to improve user experience.- Brainstormed, redesigned and implemented new features for the student management portal.- Resolved existing performance issues in the student database, which optimised the system by over 49%.- Translated customer requirements into written use cases.- Produced extensive app documentation to staff/students, outlining all aspects of the implemented updates and changes, resulting in a 46% reduction in support calls.Achievements- Identified time waste and implemented a new CMS system, cutting time spent on managing the university website by 80%.- Supervised ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.- Surpassed the poor university webometrics ranking from 30-50 in Nigerian ranking to first 10 in Nigerian ranking in less than two years.- Supervised the Software Department as Head of Software.- Increased the HR process efficiency by 70% with a high satisfaction rate by developing CIRMS - an HR software.- Decreased the total appraisal process time by 70%, reducing errors and omissions by 95% by developing the first NAU Appraisal Software.- Surpassed income reporting efficiency and effectiveness by 65% by developing Central Payment Portal.

Nigeria

Abuja, Federal Capital Territory, Nigeria

- Created IT assets using Infrastructure as Code (IaC) tools as CloudFormation and Terraform- Setup Continuous Integration and Continuous Delivery Workflow using CI/CD tools like GitHub Actions and CircleCI- Participated in the design of self-healing and resilient systems.- Setup synthetic monitoring solution for endpoint uptime and performance monitoring.- Analyzed capacity requirements and performed load testing to measure normal and peak usage system capacity needs.- Designed reusable and reliable configuration scripts for use within distributed cloud environments, using tools like Ansible.- Headed different teams as Technical Project Manager, supporting engineering, management, procurement, quality assurance and user departments.- Motivated project teams to promote collaboration and keep members on-task and productive, boosting efficiency by 65%.- Identified innovative and automated approaches to routine tasks, making widely received suggestions and rating over 90% effective.

Lagos, Nigeria

- Facilitated comprehensive training to internal and off-site users to optimise systems maintenance and resolve recurring issues.- Created patches and solutions to fix bugs in existing applications.- Developed modification program to determine compatibility with various software.- Conveyed upcoming software upgrades and system sprints to team members.- Spearheaded inventory control measures to replenish and maintain IT equipment.- Created and monitored nightly jobs for database backups.Achievements- Conceptualized the development of an in-house ATM Support System- Mentored five new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.

Port Harcourt, Nigeria

- Promoted purchase of service contracts and warranties by detailing customers' benefits.- Troubleshoot customer machines using diagnostic tools to identify sources of specific issues.- Resolved all first-level support raised by customer banks, increasing service uptime to 95%- Influenced acquisition of more customer ATM and machine parts, increasing revenue by over 2%.Achievements- Decreased customer ATM downtime by 65% through thorough and creative maintenance routines and strategies

Enugu

- Resolved various technical issues across multiple systems and applications for customers and end-users across various time zones.- Patiently walked individuals through basic troubleshooting tasks.- Documented technical information clearly to promote better understanding for non-technical users.- Resolved over twenty technical support inquiries per day.Achievements- Decreased initial response time to 2 hours by deploying a new support system.

Nano-Degree, Alx-T Cloud Devops Engineer

Certificate Of Completion, Aws Cloud Practitioner Essentials

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CIS 404 Hacker Techniques, Tools, and Incident Handling

Getting Started With Go

Getting Started with Go

Bachelor Of Engineering (B.Eng.), Electrical And Electronics Engineering

Studied Electrical and Electronics Engineering