Reviewing quality specifications and technical design documents to provide timely and meaningful feedbackSuggest solutions to identified product problemsInvestigate product quality in order to make improvements to achieve better customer satisfactionPrepare and present reports and metrics to ManagementWrite internal/external corrective/preventive & 8D Report as required and follow-up until closure issue and play a lead role in Root Cause Analysis and Failure Analysis as required.Coordinate the activities of Corrective/Preventive Action Request, such as ensure the replying of CAR/PAR, implementing the proposed action, or closing of CAR/PAR.Ensure the testing & inspection activities are carried out at defined stage as per Control Plan.Makes disposition of non-conforming and Conduct Failure Investigation with cross-functional team for non-conformance incidents or customer complaints.Liaise with vendors if found any quality issues during incoming inspection and monitor subsequent improved shipment lots. Including issuing of MDRs to vendors for claims (i.e. material / parts defects, sorting / scrap costs) and ensure timely acknowledgements.Motivate and guide QA personnel to work to their full capabilities to generate maximum efficiency in achieving tasked goals/responsibilities. Resolves work-related problems if any arise.