Ezequiel Rivera

Ezequiel Rivera Email and Phone Number

Department Manager - Gift Hub @ Nordstrom
Austin, TX, US
Ezequiel Rivera's Location
Austin, Texas, United States, United States
Ezequiel Rivera's Contact Details

Ezequiel Rivera work email

Ezequiel Rivera personal email

n/a
About Ezequiel Rivera

Dynamic, results-drive, and bilingual professional with over 5-years of ranged experience in customer service operations, and business administration roles. Leverages robust expertise in client relationship management, inventory management, process optimization, and stakeholder engagement to curate positive customer services.

Ezequiel Rivera's Current Company Details
Nordstrom

Nordstrom

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Department Manager - Gift Hub
Austin, TX, US
Website:
nordstrom.com
Employees:
46711
Ezequiel Rivera Work Experience Details
  • Nordstrom
    Department Manager - Gift Hub
    Nordstrom
    Austin, Tx, Us
  • Nordstrom
    Assistant Department Manager - Women'S Shoes.
    Nordstrom Apr 2024 - Present
    Austin, Texas, United States
    - Sales: Assist in achieving record-breaking sales increases for the women shoes department by giving excellent product recommendations with upselling and cross-selling techniques.- Problem Resolution: Identify opportunities for growth to fix the root cause to common issues within the department.- Team Management: Support the department’s employees with onboarding, scheduling, coaching, and positive reinforcement.- Store Support: Assume the role as the Manager In Charge of the store… Show more - Sales: Assist in achieving record-breaking sales increases for the women shoes department by giving excellent product recommendations with upselling and cross-selling techniques.- Problem Resolution: Identify opportunities for growth to fix the root cause to common issues within the department.- Team Management: Support the department’s employees with onboarding, scheduling, coaching, and positive reinforcement.- Store Support: Assume the role as the Manager In Charge of the store at least twice a month. Responsible for resolving any customer, operations, technical, and employee conflicts. Show less
  • Nordstrom
    Retail Leadership Training Program
    Nordstrom Jan 2024 - Apr 2024
    Austin, Texas, United States
    - Underwent a rigorous 10-week management training program taught by excelling company leaders. Learned the multiple functions of a major business, and gained extensive knowledge of luxury retail standards, procedures, and etiquette.- Studied different fashion and consumer trends to increase sales and product knowledge. Received a #1 Top Store Seller for the day, and Top 10 Store Seller title multiple times throughout the course of the internship-training program.- Operations Support:… Show more - Underwent a rigorous 10-week management training program taught by excelling company leaders. Learned the multiple functions of a major business, and gained extensive knowledge of luxury retail standards, procedures, and etiquette.- Studied different fashion and consumer trends to increase sales and product knowledge. Received a #1 Top Store Seller for the day, and Top 10 Store Seller title multiple times throughout the course of the internship-training program.- Operations Support: Trained for the use of RFID tools, fulfillment procedures, quality control, pricing accuracy, and more.- Applied well developed problem solving skills in order to satisfy customer and storewide needs in a fast paced environment. Show less
  • Psi Sigma Phi Multicultural Fraternity  Inc.
    Brand And Marketing Director
    Psi Sigma Phi Multicultural Fraternity Inc. Aug 2023 - Present
    - Creative Direction: Outline the vision and design characteristics for the organization to follow with the goal to increase brand visibility and desired brand identity.- Licensing Agreements: Responsible for meeting with brand licensing agency to review vendors, process agreements, and enforce use of the organization’s branding guidelines.- Social Media Planning: Collaboratively work with members to create strategic content and schedule to increase follower engagement.- Project… Show more - Creative Direction: Outline the vision and design characteristics for the organization to follow with the goal to increase brand visibility and desired brand identity.- Licensing Agreements: Responsible for meeting with brand licensing agency to review vendors, process agreements, and enforce use of the organization’s branding guidelines.- Social Media Planning: Collaboratively work with members to create strategic content and schedule to increase follower engagement.- Project Management: Delegate tasks to ensure projects are completed quickly and efficiently without compromising quality. Show less
  • Psi Sigma Phi Multicultural Fraternity  Inc.
    Brand And Marketing Specialist
    Psi Sigma Phi Multicultural Fraternity Inc. Aug 2019 - Jul 2023
    - Graphic Design: Assisted the branding director with creating appealing graphics that supported the vision of the branding director. - Engagement Analysis: Studied follower trends to increase student engagement in different regions. Identified points of interests to increase target audience following.- Merchandise Design: Designed creative and appealing merchandise that followed the branding guidelines and vision.
  • Firstservice Residential
    Concierge
    Firstservice Residential Sep 2022 - Jan 2024
    Charlotte, North Carolina, United States
    - Assists in management of 380+ luxury high-rise condominium complex, ensuring seamless operation of daily activities to create welcoming and hospitable environments for more than 500 guests and residents. - Champions first-class customer service, overseeing prompt online and in-person correspondence to quickly address resident concerns and complaints, guaranteeing 100% customer satisfaction rates.- Oversees the scheduling of various amenities, including community spaces and recreation… Show more - Assists in management of 380+ luxury high-rise condominium complex, ensuring seamless operation of daily activities to create welcoming and hospitable environments for more than 500 guests and residents. - Champions first-class customer service, overseeing prompt online and in-person correspondence to quickly address resident concerns and complaints, guaranteeing 100% customer satisfaction rates.- Oversees the scheduling of various amenities, including community spaces and recreation facilities, for upcoming meetings for residents, ensuring timely availability of resources to maximize resident satisfaction & enjoyment.- Maintains strict adherence to security protocol to manage incoming and outgoing packages, working closely with the management team to ensure safe, accurate delivery, mitigating operational risks to strengthen customer loyalty. Show less
  • M Studio Dressmaker
    Studio Intern
    M Studio Dressmaker May 2022 - Aug 2022
    High Point, North Carolina, United States
    - Offered reliable operational support to the business owner, responsible for the planning and scheduling of designs & embroidery production, coordinating with diverse suppliers to ensure studio needs were met on time. - Honed adept dressmaking & pattern-making skills, inspected high-quality products to surpass company goals.- Planned, organized, and executed 2 philanthropic events to raise positive awareness for the ‘Fight Against Childhood Cancer’, ensuring seamless event logistics to… Show more - Offered reliable operational support to the business owner, responsible for the planning and scheduling of designs & embroidery production, coordinating with diverse suppliers to ensure studio needs were met on time. - Honed adept dressmaking & pattern-making skills, inspected high-quality products to surpass company goals.- Planned, organized, and executed 2 philanthropic events to raise positive awareness for the ‘Fight Against Childhood Cancer’, ensuring seamless event logistics to successfully raise funds. - Translated market research into effective marketing strategy & content, increasing account following by 70%. Show less
  • Target
    Style Consultant
    Target Mar 2020 - Oct 2021
    Greensboro, North Carolina, United States
    - Assisted guests in making informed purchasing decisions by offering product knowledge and recommendations based on needs and preferences, and implemented cross-selling and upselling techniques to increase sales.- Enhanced shopping experience through use of fashion knowledge and expertise, recommending items that would complement guest's style and meet specific needs to strengthen commercial interest, awareness, and loyalty. - Maintained attractive and well-stocked sales floor by… Show more - Assisted guests in making informed purchasing decisions by offering product knowledge and recommendations based on needs and preferences, and implemented cross-selling and upselling techniques to increase sales.- Enhanced shopping experience through use of fashion knowledge and expertise, recommending items that would complement guest's style and meet specific needs to strengthen commercial interest, awareness, and loyalty. - Maintained attractive and well-stocked sales floor by regularly replenishing inventory, monitoring inventory levels, and ensuring all merchandise was properly tagged, priced and displayed.- Worked alongside the store's visual merchandiser to ensure company standards were being met, and mannequins were strategically styled with good taste and intention. Show less
  • Double Tree By Hilton Charlotte City-Center
    Guest Service Representative
    Double Tree By Hilton Charlotte City-Center May 2017 - Feb 2020
    Charlotte, North Carolina, United States

Ezequiel Rivera Skills

Personal Finance Fashion Photography Leadership Communication Event Planning Microsoft Office Social Media Marketing Creativity Skills Customer Service Positive Attitude Basic Nutrition

Ezequiel Rivera Education Details

Frequently Asked Questions about Ezequiel Rivera

What company does Ezequiel Rivera work for?

Ezequiel Rivera works for Nordstrom

What is Ezequiel Rivera's role at the current company?

Ezequiel Rivera's current role is Department Manager - Gift Hub.

What is Ezequiel Rivera's email address?

Ezequiel Rivera's email address is ez****@****get.com

What schools did Ezequiel Rivera attend?

Ezequiel Rivera attended University Of North Carolina At Greensboro, Union County Early College.

What skills is Ezequiel Rivera known for?

Ezequiel Rivera has skills like Personal Finance, Fashion Photography, Leadership, Communication, Event Planning, Microsoft Office, Social Media Marketing, Creativity Skills, Customer Service, Positive Attitude, Basic Nutrition.

Who are Ezequiel Rivera's colleagues?

Ezequiel Rivera's colleagues are Pamela Campbell, Irene Scott, Anna Leigh, Katya Bilan, Deanna Shumilov, Alexandria Chang, Brian Percy.

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